Casino Play is a new modern casino offering a huge selection of games. There is a massive selection of slots and table games available, plus a number of live games. However, there is just one problem. In its short history, this casino hasn’t paid winnings amounting to almost $50000. We discovered that Play Casino seems to have problems paying larger winnings, and on mediator websites remains silent only in cases where the disputed value is high. This casino is like an anchor dragging down the reputation of others casinos in this affiliate group - steer clear.
Play Casino’s modern website promises 24/7 support, 1000+ games, fast cash out and 100% security. This casino is powered by Swiss Soft technology and uses a white label solution from Direx N.V., a company licensed in Curacao. The casino is part of Bro Affiliates together with Betchan casino and Limoplay casino. Because these casinos share the same affiliate program, we evaluate them together.
Support is available 24/7 in English, German and Russian, and the website is available in English, Russian and Swedish languages. This casino not only supports bitcoin, but also a number of other currencies (USD, AUD, EUR, CAD, BTC, RUB, SEK, NOK).
Registration is easy and should not take longer than 30 seconds.
We thoroughly search for casino disputes in our reviews, and found that this casino stopped paying out big winnings recently. Just in the last few months the casino refused to pay almost $50000. We found three cases where the casino remained silent, and didn’t respond to disputes published by players who have won big amounts and had their winnings confiscated. This casino has the worst reputation of all casinos in this group.
In the first case, the casino confiscated winnings of 11.78 BTC because the player used an "unfair strategy", but when he complained and explained that he did everything as it was written in the terms of service, the casino remained silent.
In the second case, the player took a 75% deposit bonus and got lucky, winning €5000. After meeting the wagering requirements, he ended up with €6500. When he tried to withdraw money, his account was suspended. The casino’s reason was alleged bonus abuse, but the player strongly protested. The casino responded and offered him a return of his deposit, but the player didn’t accept that, believing he didn’t do anything wrong.
In this case, a VIP player was blocked because the casino marked him out as a fraud. It happened after he has won his second big win on roulette. His first big win was paid without problems.
We believe Play Casino tries to avoid paying bigger winnings because in disputes with small amounts of money, the casino responds quickly and tries to solve the problem, but in cases of bigger winnings, they remain silent and appear unwilling to negotiate.
Withdrawals at Play should be processed within 2 hours. For withdrawals to credit cards, the casino has lots of restricted countries. Players who plan to use credit cards should look into the terms of service.
Play Casino has a weekly withdrawal limit set at €10000 and a monthly limit set at €20000. The casino has a very strict anti-fraud policy which can prolong the withdrawal period in some cases.
English, Russian and German support via live chat is available 24/7.
Play casino offers two bonuses for new players on the first and second deposit. In both cases it is a 100% bonus up to €/$100 + 30 free spins on Steam Tower and Jack and the Beanstalk slots.
For regular player, the casino offers a 100% weekly reload bonus up to €100, and special bonuses for VIP players. Play Casino also sometimes offers cashback as a surprise for players, but conditions on how to trigger it are unknown.
This casino has a modern website with a huge variety of games. The casino offers a massive selection of slots, lots of table games and live Roulette, Blackjack and Baccarat.
But because of the very bad reputation, we do not recommend playing at this casino.