HomeComplaintsMagik Slots Casino - Player doesn’t trust the casino due to a problem with his withdrawal.

Magik Slots Casino - Player doesn’t trust the casino due to a problem with his withdrawal.

Amount: €3,527

Magik Slots Casino
Safety Index:Very low
Submitted: 15 Jan 2020 | Case closed : 03 Feb 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player seems to have a problem with his withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.

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Public
4 years ago
Translation

LADROES !! DON'T PLAY IN THE CASINO WILL FINISH OUT OF LOSING EVERYTHING, ANY EVIDENCE AND I DON'T KNOW LIFTING DOES NOT TRUST, PURE SCAM, MAKE PEOPLE BELIEVE THEM TO SUCK THE GUITO

Automatic translation:
Public
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4 years ago

Dear Junior Ponte,

Thank you for contacting Casino Guru and bringing this issue to our attention. Could you please be more specific about what happened? Do you have any screenshots or emails you could send to us? It would help us understand the problem better. 

Best regards,

Peter

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Public
4 years ago

Dear Junior Ponte,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply and provide the required information in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re rejecting this complaint because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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