Las Atlantis Casino - Player’s criticizing false advertisement of bonus.

You guys say 40 $ without deposit and they say the advertising is yours and they don't offer anything

Dear ivoivan,

Thank you very much for submitting your complaint. I’m sorry to hear about your issue. Please could you specify which exact bonus you tried to redeem?

Is it the following one? https://pt.casino.guru/avaliacao-las-atlantis-casino

Have you tried to redeem bonus offer through our website? Have you activated any free bonus in this casino in the past? If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear ivoivan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.