KingBit Casino - Player’s winnings weren’t credited.

I deposited fifty dollars with kingbit casino their screen showed me i was gambling at 1.00 canadian per spinyet somehow after 8 spins i was out of money and not only that on my last spin i hit mega win at which point tge game froze and never credited me for my win the staff members assigbed to help did absolutelly nothing to fix this king bit casino is a scam do not ever invest a dime into this casino they are not even licenced

Dear Chad,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience.

This seems like it might be an issue with your connection or on the game provider’s side, but I am not fully sure.

Could you be so kind and forward any relevant communication between you and the casino together with your game history (or any other evidence of this situation) to kristina.s@casino.guru?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Dear Chad,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.