Joy126 Casino - Player’s withdrawal has been delayed.

joy126 for slots Mega888 delay withdrawal with their bank low on cash. given certain transfer promises but fail to transfer payout. saying their runner doing the transfer wait for receipt and be patience.    after all the delay  finally to what i expected they blame the slots site for bugs issues without any proof.  

unable to fulfill  Fair casino play with Honesty and value in this trusted site. 

contact customer services chat on 126joy famous for their Reliable and trusted site.. they unable to resolve due to diff department handle.    lost faith in this unreliable site.  

Fast efficient when come to deposit matters,  low efficient for payout or withdrawal issues.   pls proof your trust if this is a genuine casino site.  still waiting for your unfulfilling payment.  

Dear Del,

Thank you for submitting your complaint through our website. I am sorry to hear about your withdrawal being delayed. Could you please answer a few questions for me, so that I can fully understand this issue? Did the casino confirm if your verification has been successful? Also, have you ever made a successful withdrawal in this casino before? Could you please forward me the last information you received from the casino, so that I can better understand the situation?

In the meantime, I would like to ask you to be patient, as the delay might be caused by a thorough process of verifying the identity of a player to whom the money is being sent. None of the serious and licensed casinos take KYC lightly. Thank you very much in advance for your reply.

Best regards,

Satrio

The withdrawal wasn’t delayed ! It was not paid at all. Not a single cents from the amount I won. previously withdrawal is fine, 200-300 promptly they transfer . this time 9000 they say later and later morning until midnight than they call and give all sorts of reason. 

My verification was sucessful , previous withdrawal were all less than 1k didn’t expect when come this. They give me alot of reason or so on. scammed !

Dear Del,

Thanks for your reply. Could you please forward me the email or chat transcript from the casino? Also, could you please confirm if you claimed any bonuses from these winnings? I know this seems a lot of questions but we would like to investigate the reason why casino declined your withdrawal.

Best regards,

Satrio

Dear Del,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.