The player from Australia is inquiring about website accessibility. The player informed us, that our assistance is no longer needed because the website is working, therefore we closed the complaint as resolved.
Signed up and deposited $50. Then went to choose a game and just stuck with a loading screen. Tried reloading the page but won't even load to log in.
Dear Sam,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Australian VPN (Virtual Private Network) and didn’t experience the same difficulties. Since you have filed this complaint few hours ago, could you please advise if the issue is persisting?
Looking forward to hearing from you.
Best regards,
Kristina
Dear Sam,
We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.