HITLOTO Casino - Delayed withdrawal, money still not in player’s bank account after more than two weeks.

Having submitted funds for withdrawal, they said at first that the input takes 5 business days, then they said they need 15 working days for verification today 15 working days there is no letter to confirm the verification, no money has been withdrawn to the question, answer, wait, loading the financial department, expect a withdrawal, there will be more screenshots if it displays

Hello Иван.

Thank you very much for submitting your complaint and sharing your negative experience with Hitloto Casino. Have you checked your e-mail spam folder? The casino may have sent you an e-mail specifying the problem (sometimes the casino emails are recognized as spam). Could you do it and inform us about the outcome, please?

Yes I checked and check several times every day

I wrote a request to accelerate verification in the fin department and there was no answer

Hello Иван.

Thank you for providing us with the information we requested. We will now try to get in touch with the casino.

We would like to ask the Hitloto Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.

The casino can reopen this complaint anytime.