HomeComplaintsGslot Casino - Player is experiencing an undefined problem.

Gslot Casino - Player is experiencing an undefined problem.

Amount: €300

Gslot Casino
Safety Index:High
Submitted: 05 Dec 2020 | Case closed : 21 Dec 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Netherlands complains about an uncertain issue related to a refund. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
4 years ago

I won't mij money back or mij mega jackpot 10001 nights


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Public
4 years ago

Dear MohMoud,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

 

 

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Public
4 years ago

Dear MohMoud,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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Public
4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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