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Grand Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (9)
  • Skrill
  • Neteller
  • Mastercard
  • VISA
  • Maestro
  • American Express
  • Bank transfer
  • OTP Bank
Withdrawal limits
 per month
15,000,000 Ft
Cívis Grand Casino Kft.
2018
> $1,000,000
  • Hungary
OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods9

Grand Casino Review

In this review of Grand Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Grand Casino has a High Safety Index of 8.3, which makes a recommendable option for most players in terms of fairness and safety. Carry on reading our Grand Casino review to make an informed decision whether or not this casino is the right fit for you.

Is Grand Casino fair and safe? Safety Index explained

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Grand Casino Terms and Conditions as part of our review of Grand Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Considering our estimates and the factual data we have collected, Grand Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention Grand Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All in all, when combined with other factors that come into play in our review, Grand Casino has landed a High Safety Index of 8.3. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Grand Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Grand Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Grand Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found no relevant complaints about this casino.

Grand Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 10 reviews, and we have only received 1 player review so far. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

Grand Casino is owned by Cívis Grand Casino Kft. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

Grand Casino has been granted a gambling license in Hungary.

Note:Grand Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.

Payment methods, win and withdrawal limits

Grand Casino supports 9 payment options. This includes: Skrill, Neteller, VISA, Mastercard, American Express, Maestro, Bank transfer, Simplepay.hu, OTP Bank.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
HUF 15,000,000 per month No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Grand Casino in the table below.

Language Website Customer support Live chat
English No Yes Yes
Hungarian Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Grand Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, Grand Casino has a fast and professional customer support.

Grand Casino casino games and slots

Grand Casino offers these types of casino games: Slots, Roulette, Blackjack, Baccarat.

Casino games from 5 game providers are offered. This includes Pragmatic Play, Betsoft Gaming, iSoftBet, Amatic, Wazdan.

Grand Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 2 bonuses from Grand Casino:

  • 100% up to 100,000 Ft and 100 extra spins
  • 150% up to 100,000 Ft and 100 extra spins

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (9)
  • Skrill
  • Neteller
  • Mastercard
  • VISA
  • Maestro
  • American Express
  • Bank transfer
  • OTP Bank
Withdrawal limits
 per month
15,000,000 Ft

Games

Show all
Slots
Roulette
Blackjack
No betting
No video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

Hungarian website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

  • Betsoft Gaming
  • Pragmatic Play
  • Wazdan
  • Amatic
  • iSoftBet

Casino screenshots

grand_casino_hu_homepage_desktop
grand_casino_hu_game_gallery_desktop
grand_casino_hu_promotions_desktop
grand_casino_hu_homepage_mobile
grand_casino_hu_game_gallery_mobile
grand_casino_hu_promotions_mobile

Positives

  • Backed by land based casino
  • High withdrawal limit
  • Various responsible gaming options available
  • Simple and clean website design

Negatives

  • Live chat support is not available 24/7
  • Possible withdrawal fees
  • Limited choice of game genres
Casino Bonuses

Grand Casino bonuses

Browse all bonuses offered by Grand Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (1)

User reviews of Grand Casino

This is a place to share experience with Grand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

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Write a review
Casino Guru
We want players to understand gambling.
• 4 weeks ago
There are very good games, bad experience, slow payouts, good customer service, I can only recommend it, there is also an app which is very good
  • Good customer service
  • Slow payout
Safety Index explained

Safety Index of Grand Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Grand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Hungarian):
    Read more

Other factors

  • Reputation helped by land-based casinos or betting shops

Complaints about Grand Casino and related casinos

(0)
0All0Opened0Unresolved0Resolved0Rejected
This tab does not contain any complaints

We do not have any complaints about Grand Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

Grand Casino Discussion

Discuss anything related to Grand Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Grand Casino payment methods

SkrillNetellerMastercardVISAMaestroAmerican ExpressBank transferOTP BankSimplepay.hu

Currencies

HUF
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