Daniel1 year ago
Every player has a different experience when it comes to customer support – some hardly ever need it, while others reach out regularly. How about you?
When I worked in a casino, I already remembered some players, because they contacted us a few times per day, asking for bonuses. Are you maybe one of them? 😀
Let us know in the comments what you usually contact support about.
I am writing to support only with problems either with crediting funds or with KYC.
Is that reasonable, and will you always manage to solve it? 🙂
Ok
I usually only write to support in cases of withdrawal problems
Hello, I hope those are just occasional situations. 🙂
I hope it's real
Or is it in vain?
Everything works without problems.
That's how it should always be. 🙂
Have you ever contacted the casino and therefore support due to a problem that occurred?
Support is not refunded
Explain your point, please. I truly don't understand.
I truly don't understand, it my first time
Hello, what exactly don't you understand about this question? Or what don't you understand in general? I'll try to explain if possible.
This poll asks how often you contact the casino.
Never
Does that mean that you have no problems in a casino, right? 😀
If so, everybody would want to be in your shoes. 😀
For real you never contacted support about something?
Always
What do you contact the casino about most often?🙂
Rather exceptionally. Usually due to some confusion or change in information in my profile.
That's common, I would say.
What kind of ambiguities do we mean? Any bonuses or something else besides the profile information?🙂
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