I verified myself 3 days ago but still no answer today. I sent my ID card front and back. And a current letter with my address. Is that all they need for a payout. Support always says the same takes 72 hours. Ok, I understand but if they still want something, it will take as long as that until the payment is made. In the casino, they are waiting for their kyc confirmation.
Hello,
and where are you playing now?
To me, it sounds like you are verified and the withdrawal should be passed to the finance dept. per 72 hours, right?
I'd say it's quite normal, verification goes first.
Furthermore, when it comes to the first withdrawal, it should be a more time-consuming process than usual, so in this case, we allow casinos 14 full days to proceed with the verification and the withdrawal alike.
Just be patient a bit, please.
No verified is still in progress. I sent my documents last Thursday.
It says thank you for your records please wait for kyc to verify.
Hello,
that's what I thought. As I already mentioned, the KYC goes first and the withdrawal will not get proceed sooner than you pass the KYC. As those 72 hours have already passed, I would ask the support/chat whether they have all the necessary documents.
I would still like to know which casino are we talking about.
Can you tell, please? I can check its reputation and recently submitted complaints at least.
Hello,
kindly stick to this thread only, do not open a fresh new thread otherwise, it will be hard to follow your progress.
To the verification, so far, so good I'd say. You're updated regularly and the casino is working on it.
May I finally know the casino's name, please? 🙂
Lol let's have a competition. I think it's one of The Gammix. Casinos
Oh , cool I hae the sub of the week .No tomato. and a medium Coke without ice
Oh sorry yes gammix casino.,if everything works now I will let you know.,,So far everything is good.3 days verification.Normal 72 hours.Payout according to support 48 hours after verification.It's still in progress.Wait a minute today happened.
Lol let's have a competition. I think it's one of The Gammix. Casinos
Oh , cool I hae the sub of the week .No tomato. and a medium Coke without ice
Hello Frankey!
The point is yours 😀!
But I still insist, I'd like to know which exactly. 😂
No tomato and Coke without ice..? That's pretty bad.
Oh sorry yes gammix casino.,if everything works now I will let you know.,,So far everything is good.3 days verification.Normal 72 hours.Payout according to support 48 hours after verification.It's still in progress.Wait a minute today happened.
Hello,
so let's just hope that you've found a nice casino. 🤞
I understand that it belongs to the Gammix group, but what's the name, please? 🙂
Dear Bettors,
Avoid 95% time problems in KYC verification:
As ?
Hello, if you win a larger amount, you will most likely receive an email for KYC verification. Reputable casinos request these. Since you have already received payouts, I assume that all your data is correctly entered in your player profile. Most of the time, your bank details and bank statements are required, since you are also the real person belonging to the account. IMPORTANT: Download not just a screenshot, but the complete account statement from your bank, from which you have also made the deposits or which deposit method you have saved! Blacking out of account statements can be rejected! This is usually completed within 24 hours and you should receive your payout. Many are reluctant to do so if the data is not confirmed. You will also receive a warning to do this check as soon as possible. (At least for reputable casinos) If the KCY is not verified, the casino can then delete the player account without you receiving the winnings. So far I have ALWAYS had my winnings paid out 🙂check yours Mails-whether you received anything. So before you file a complaint, read the casino terms and conditions and withdrawal conditions. A casino can check your account at any time, even if you have submitted it umpteen times. It is like that! The quicker you react, the quicker you should get your prize.All the best🙂
Hey, my apologies, but how to send a document with an incorrect address ? I'm afraid some people think you can remain anonymous---but you can't if you're requesting a payout! In most cases, the electricity bill or landline bill is enough......
I think in this case it probably won't be relevant anymore, since you responded to a year old post.
I think that information about KYC is always important and we and other players are happy to welcome it on the forum.
Anyway, I hope you won't keep copying the same text.
Hi, I agree with you, and as this is a very important process for casinos, I would be just as concerned about it. It is always necessary that the documents are in the right format, that they contain everything the casino requires and most importantly that everything is clearly visible. This could shorten the time, as the casino would not ask for the same document several times. However, I know that players sometimes find it extremely difficult even if they provide what is needed.
Anyway, for successful withdrawals, this is one of the essential things that players have to go through satisfactorily.
Have you ever had problems with documents in the casino ?
I understand how frustrating the KYC verification process can be, especially when you're waiting on a payout. It sounds like you've provided all the necessary documents, but sometimes these verifications can take a bit longer, especially if there's a high volume of requests. In my experience, ensuring that the documents are clear and all information is easily readable can help speed up the process. It's also crucial for companies to have a streamlined and efficient KYC procedure to prevent delays.
That's why solutions like Identity Verification from ID Analyzer are so valuable. They automate and enhance the KYC process by using advanced technology to verify IDs quickly and accurately, making the process smoother for both businesses and customers. This not only helps in preventing fraud but also improves the overall customer experience by reducing waiting times for verifications and payouts.
Yes, it could simplify the whole process and it could be faster, but on the other hand, sometimes it is probably necessary to have some documents checked directly by people. Of course verification and therefore casinos don't just want IDs, so if it were to be automated, all documents would have to be included. It would also be necessary for the system to detect when something is wrong, so it would be necessary to catch everything.
Hello. This whole verification in casinos only works one way. Why is there no verification for the first deposit? Casinos are happy to accept deposits from players, verification is not required, but the problem starts when you win and want to withdraw the money. So please explain to me, someone who deposited money and loses (in my case it took several months, I lost over 40,000 euros, I didn't have to verify the account), there are further deposits, nobody asks for verification, only when I win the stairs start, documents are needed, bank statements, etc. So if I lose 40,000 euros and no, I will check later, what right does the casino have to keep my money (I don't mean the winnings)? You should return the money you deposited previously or donate it to charity. The casino always wins, you can deposit money indefinitely, if there are no winnings and no withdrawal order, no verification is required. Is this fair? All these provisions in the casino terms and conditions are only intended to make it difficult for the player to withdraw their winnings. Regards
Hello. I will try to explain it to you somehow, if I may. Imagine every casino doing the whole verification process for every first deposit. And then image all the players depositing just to see how they'll go or to check the games and later on moving to a different casino. It would be really unnecessary to verify all this players, I reckon. This is one of the main reasons casinos usually do the verification together with the first withdrawal, actually. I just hope, this will help you to understand better how these casinos work.
May I ask if you have any problem to verify your account at this particular casino? Could be help somehow, perhaps? Please let us know, we'll be here for you, if you need us.
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