SpinRio Casino Problem

Hi there,

does anyone have experience with Spinrio Casino?

At first I was positively surprised, the design is beautiful - everything is nicely arranged and lots of games. Now I start to doubt something because this is what happened.

I won a small sum and then I uploaded all the documents to verify myself. Since then it says:

"Congratulations your documents have been approved! You may be asked to upload extra documents at a later stage. Thank you!

When??!!

I thought, well ... they might check something else and so I played a little more. While playing the Shake Shake Leprechaun game, I won free games and a nice sum too. I was so happy and recorded everything with my cell phone - thought I can upload it and report on my luck.

I played, then a little (other games too) and logged out. After logging in again, I keep getting the message that the Shake Shake game is not closed and that I should do so. But it doesn't work!

In the chat I was told that they have to check and will get in touch.

Well, now I'm slowly wondering what the whole thing is about or whether this is not a delaying tactic - but I don't want to impute anything to anyone.

Casino Guru has a good rating on Spinrio - that's why I registered there.

LG

Hello, thank you for checking casino rating befor register and play there. 🙂

To me it seems that the game you played may suffer some technical problem on provider side. If this is the case, casino have to consult with the provider at first. There is always the possibility that some technical bug causes problems. Since this casino has a nice reputation, I would give the staff some time to clarify any obstacles.

At the moment we can only guess.

Please, let us know about any progress.

Hello Radka,

thank you for your message.

Yes - I will now wait and see how quickly Spinrio can fix such errors. Since I even have video and screenshots, that's reassuring.

As for the verification, I have uploaded all the documents that have been accepted in all other casinos without any problems - so I assume that the full verification will take place soon.

On Sunday I sent a message with all the details to the support and will keep updating here in the forum.

Have a good time.

Hello Summer 2021,

thank you for sharing your insights with the community 🙂!

It's refreshing to see experienced players, who knows how things work.

Looking forward to "hear" the news.

Good day to you as well.

Hello Radka,

yay ... Spinrio has solved the problem with the game, the payout is now approved and in the chat I was told that it will be paid out soon.

Thank you also for your support😉

Hello Sommer2021,

You are almost there 😉. Fingers crossed! Looking forward to your next good news. 🙂

Good Morning,

The money is already there - I can only recommend Spinrio to others.

Please tell Daniel that no complaint is necessary. Thx

Have a nice day, dear Radka

No need to tell me, I read everything here 😀Thanks for the update 👍