Hi.
Sorry to hear about your withdrawal issue. What seems to be causing that anyway?
As best to my knowledge, we have never stumbled upon this casino, so as soon as you send us the URL, I'm sending a note to our Data Team. You may describe what has been going on in further details. Perhaps we can help.
Regarding the withdrawal, they tell me that it is due to the bank, but I have withdrawn before and I have not had any problems.
Sobre el retiro me dicen que es por el banco pero yo e retirado anteriormente y no tuve ningún problema
And your attention control does not provide the necessary help
Y su contro de atención no bronda la ayuda necesaria
Hello, I got an advertisement on Instagram, I have withdrawn before but now I have obtained a high profit and it does not allow me to make the withdrawal, they return it to me and ask me to bet the value by 30, I do it but it does the same thing again
Hola me aparecio publicidad en Instagram, si e retira anteriormente pero ahora obruje una ganancia alta y no me permite hacer el retiro, me devuelven y me piden que el valor lo tengo que apostar por 30 lo ago pero me vuelve hacer lo mismo
They found something regarding that slot page
Encontraron algo con respecto a esa pagina de tragamonedas
Hello, I got an advertisement on Instagram, I have withdrawn before but now I have obtained a high profit and it does not allow me to make the withdrawal, they return it to me and ask me to bet the value by 30, I do it but it does the same thing again
Hola me aparecio publicidad en Instagram, si e retira anteriormente pero ahora obruje una ganancia alta y no me permite hacer el retiro, me devuelven y me piden que el valor lo tengo que apostar por 30 lo ago pero me vuelve hacer lo mismo
Hello.
did you ask the casino about the unfulfilled wagering requirement? I would certainly do that. Almost every promotion/bonus comes with a "hitch." This may also be this case. Or it can be some kind of other detail yet unknown. Can you reach out to support again, please?
If I made the bet I wanted to withdraw 20 thousand, they returned it to me and I had to bet 600 thousand and I did it
Si ise la apuesta quise retirar 20 mil, me lo devolvieron y tuve que apostar 600 mil y lo ise
Could you perhaps share what exactly the support or chat told you? I fear I did not follow the last replay properly. So, just to avoid inappropriate suggestions, I prefer to know what the casino thinks you should do and why.
And now they have taken away my withdrawal option and I have 11 thousand withdrawable soles.
Y ahora ya me quitaron la opcion de retiro y tengo 11 mil soles retirables
Now it doesn't let me play any games anymore
Ahora ya no me permite jugar ningún juego
Hello,
I was asking to see the casinos original version of this:
"If I made the bet I wanted to withdraw 20 thousand, they returned it to me and I had to bet 600 thousand and I did it"
But it seems not that important in light of the recent events. Are you sure you have not received any emails regarding the account, withdrawals, or voided balance? Without that, we can only speculate, I'm afraid.
Kindly check your email, go to spam, bin, or trash folder, and check the promotions or advertisements, just in case. If you can find nothing, ask for support. Not much else to try...
Bro, I also played at that casino but I noticed the problem for a while, were you able to withdraw before? With which bank did you withdraw before and what amounts? And was your problem solved?
Bro yo Tambn jugué ese casino pero noto rato la vaina, tu si pudiste retirar antes ??? Con qué banco retiraste antes y que montos?? Y se arregló tu problema ?
Hey,
I have bad news: this is actually not an online casino.it's just a mobile app; I would partially compare this feature to social casinos. In any case, I'm truly sorry to say that we are unable to help with such casio simulators. 🙁
Did you manage to find the way to contact someone in charge, perhaps? Though it appears to be very unlikely.
Bro, I also played at that casino but I noticed the problem for a while, were you able to withdraw before? With which bank did you withdraw before and what amounts? And was your problem solved?
Bro yo Tambn jugué ese casino pero noto rato la vaina, tu si pudiste retirar antes ??? Con qué banco retiraste antes y que montos?? Y se arregló tu problema ?
No, I actually find that page very strange since it does not even have a trust verification, that is why I have not even bet, I only played with the registration bonus they gave, that is why I asked the partner if they actually deposited something or is it all a lie since it seems like a scam.
No en realidad veo esa página muy rara ya que no tiene ni una verificación de confianza, por eso ni he apostado, solo jugué con el bono de registro que dieron, por eso le pregunte al compañero si en realidad le llegaron a depositar algo o es todo mentira Yaque parece estafa
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.