Complaint to "casinoportugal" Rejected, why?

Hello,

According to my understanding, you submitted a complaint request, which was rejected. Please check your email; in such cases, the first response team provides players with a direct explanation.

Because the complaint was not considered a complaint, I, as a forum administrator, do not have the answers.

However, based on your post, I believe your concerns are primarily about RTP and winning chances. We are not a licensing authority, so those situations are beyond our purview.

However, this is only my personal opinion.

Hi, no problem at all!

If I have a suggestion, try using the free ChatGPT, not just for the translation but also for explaining the contest or structuring the complaint request text. Other players use that too. 😉

Just to clear things up for you: complaints against casinos are not user reviews or evaluations. It serves as an option to investigate the situation when players can't receive the winnings. It is not about reviewing casinos in general.

Might help too. 🙌

I see.

Maybe it would also be beneficial to explain how you conducted the research. Do you know what I mean?

Like a table of bets, number of spins.

I believe that is the most useful part of any analysis, since it helps understand the role of volatility:

"When playing a game with low variance, you win small winnings quite often. In this case, your bankroll changes quite evenly, although, unfortunately, usually downwards.

In the case of a high-variance game, you lose in a vast majority of rounds, but when you win, you win big. Gradual drop-downs are, from time to time, replaced by a big gain."

As a result, both of these aspects, like the bet amount and number of spins, as well as each result, are worth mentioning. This is what I think so.

Hello,

There's no need to delete anything. We are just talking about intriguing matters here; no need to worry.

You are very welcome to come back with anything you can add anytime you like.