Lex Casino - general discussion

If you want to discuss anything related to Lex Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Horrible casino!

To date, my deposits have disappeared!

Nobody knows when I will ever get my money back.

This SCAM Casino tops everything that has come before

Ps: They should keep the money, I'm not going to chase it for weeks! The club is more than bad

I am really sorry about the whole situation at this casino.

Have you, by any chance, also checked also with your payment provider? Just to make sure that it is not at their site. Many time this happened before and a casino was unable to do anything about it.

Please try to check that out and let us know if you find out something.

It has nothing to do with my payment processor, they said so themselves😉

It depends on their payment provider and I've been waiting for a week now...

I had my account deleted, there's no point in spending even one more second dealing with this shitty organization!

Ps: I still haven’t got my money back

So it is not worth waiting to get your money back, you reckon?🤔

Well, it is totally up to you, of course, but I would surely wait for the situation to be resolved and only then close the account at the casino.🤷‍♀️

Have they explained what exactly the problem is with their payment provider, though?

You only hear the same thing every day...

There's no point in spending weeks or months dealing with something like this.

This casino is pure scam nothing more and nothing less

I can understand your frustration, and if you decide that you are not going to wait, it is, of course, up to you. I just want to say that you do not need to do anything but wait. That is what I mean.

I can wait months and nothing will happen😉

If I were you, I would rethink the rating here^^

Well, it is not that simple to just change the rating, as you said. There is a whole process regarding lowering the safety index of each casino.

It is not possible to change it just because a player asks for it, you know. Only whenever players submit complaints and those are unresolved for some reason will the safety index drop.

So, if you believe that this situation of yours could be solved by filing a complaint, please do so, and our team will surely look into it.

I agree with what has been said the casino is awful.

They offer all proud 75fs no deposit bonus

You play the fs and then they ask for a deposit so you can keep the fs money and still have to bet 40x 🤣🤣🤣🤣🤣

The slots rtp is horrible

What a bad casino

Hi, thanks for your opinion. I can see that this is quite a lot of wagering. How much maximum could you withdraw from this bonus if you managed to fulfill it?

I don't know, but I'm not interested either

Casino not interested

Sure, I was just wondering if this is at least a decent amount. 

Anyway, I see you've resigned on this casino, so I won't ask further.🙂

I've also been blocked at Lex since this morning without knowing why, which is even more annoying because there's still money in the account.

Now I'm wondering what this crap is all about, especially since things have only gotten worse with this bunch of scoundrels.

It would be great if someone would comment on this!

Dear Sirs,

Good morning,

I would like to know why LEX Casino blocked my account? I made a deposit of €20 and they say my account is blocked. What did I do wrong? At least return the €20 to me.

I appreciate your response.

Thank you.

Hey, it would be best to know why so we can move forward. Otherwise, we can only speculate about what happened and why it happened. Do you have any idea? Were you playing with a bonus?

If you don’t think you did anything wrong and the casino blocked you, you can file a complaint with us and we’ll look into it.

I generally play without a bonus and can't give a reason, as I haven't received any support or a message from Lex.

I played normally on Friday, but on Saturday morning I suddenly received a message that Lex Casino was denying me access, even when I tried to access the support page.

You are welcome to file a complaint on my behalf, but if you do, they should at least refund me the remaining 20 euros.

Hello, I see you're in a situation very similar to the player before you. Did you send this to the casino via email? Did they respond? 

Also you don't have to share personal info so it's safe. 🙂

Dear Sirs,

Good morning,

I don't have any access to LEX Casino Brasil, they blocked me after I made a deposit of €20 and I was playing without bonuses, in fact, from their side, I never had access to any bonuses again. This is surreal!!!

JoyJohn48

So you clearly don't have any information.

As for the complaint, I can't file it for you. You have to open it yourself.

Here's a link if you're interested.