4 years ago
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Hi i was playing at this casino i was deposit 50 euro and they gave me 100% bonus.,so total was 100euro ,so i’m playing and i won several times so i had1158 euros and i finished wagering,and then my money was gone and instead my 1158 i got 200 euro how is that joke???Whats a point then from bonus,nowhere else it’s not like that ,if you wagered that’s what you get is that correct thanks
I'd say you had 200 euro instead of 1158, because as you said, you played with a bonus. In that case, I believe there were probably some bonus terms and conditions applied. One of the conditions might we the max. withdrawal from the bonus and that could be 200 euro. This is actually a very common condition while playing with a bonus.
How much did you win? Are they going to allow you to withdraw the rest in the future or what did they tell you?
Dear Customer,
For technical reasons, the maximum amount of a withdrawal request is up to EUR 250. In this regard, we ask you to recreate your withdrawal requests taking into account the specified conditions. The number of withdrawal requests is unlimited.
Thank you for your understanding.
Sincerely, Joseph
GG.bet customer service
If you have further questions,
you can always send an email to supp ****** et
or send us an online chat
and contact us by phone +49 (152) 2 **** - 698
I also made a complaint here but it is probably rejected because payouts are not deducted to process that you get confused while playing
I understand that it must be a hassle to be able to withdraw only 250, but as far as I see, you should be able to get the whole amount from the casino. It will just take more time than usual. Did you win a lot? At least they say the withdrawal requests are unlimited so you can keep submitting new requests.
You need to look at the casinos as companies. Some are healthy with good processes, some are unhealthy, understaffed, struggling. It doesn't necessarily mean they want to keep your money. It could simply mean that they don't have enough human resources to process all the inquiries from players within a reasonable time so the players need to wait longer than they're used to.
Let us know how it's going to develop 👍
So payout no. 1 is supposedly complete. Number 2 still in progress.
I'll see afterwards if I've already received the money.
The only thing I really find negative is the limit of € 250 per transaction.
But the support was very good and prompted all the problems with paying out and created solutions.
Honestly, I've never heard about so low limit per transaction. I've already seen €500, but that was the minimum.
The payment will not be processed even after 2 days.
Thanks to the limits and the alleged technical problems, the payout is a real cramp.
That's the problem. They say 250 per day, but in fact, it can be 250 per few days, because they're unable to approve a new withdrawal every 24 hours.
I'm not surprised. How much did you win in total? I'm just wondering how many of those 250 eur transactions you need to complete in order to withdraw it all.
Let's see if you manage to withdraw more this week. They should be able to complete 1 withdrawal at least during the week. Anyway, I can't imagine winning there 50 000 or more. That would be impossible to withdraw with that speed.
Warning of "GG.BET" -
I have been fully verified there for 1 year and a monthly paying customer, three days ago I had my bank account that I used most of the time
2 payments of 50 € and 22 € each made, totaling 72 € - I also procured a real reefer for the company, he is also fully verified. I played with the € 70 beep and I was satisfied with the € 200
Want to pay out 190 € of it, this worked well before, only this time it keeps! × GG.BET × !!! simply include my won and paid coal and simply close my account under false pretenses. The support does not or insufficiently answer my questions, I am accused of multiple service using which in fact is simply not true in this case. Since the amount is 190 €, I consider this company to be absolutely untrustworthy, especially because I paid in more than I paid out and payment methods have always remained the same. Online cheating in slots is not possible if the provider programs his game properly, the algorithm wins in 8 out of 10 cases. I am in favor of casinos not being allowed to accept deposits if you are denied withdrawals as an undesired customer / guest. In ner spielo I do not come into the house with a lock and only have to leave when I win something, but online you are robbed and degraded because the company just does it that way and you have no chance of making a difference .. for such a company should generally not be advertised, this is the most dubious experience so far after "Jackpot Crypto" (probably the same pool) comes "GG.BET" ----- 2 black sheep in Cyrillic which I would like to warn you about / & should. I will annoy the sup for a long time with it. ## Blacklist #lawless #untrust
A payment is still missing, but is recorded as completed in the account.
Allegedly I should contact my bank, which in turn has never seen anything of this alleged transaction.
If the support doesn't respond slowly, I'll write a complaint.
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