El Patron Casino - general discussion

If you want to discuss anything related to El Patron Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello on the elpatron casino website it is still waiting to be paid no answers nothing pending it says are the withdrawals thank you

Hello.

Can you tell us something more, perhaps? Can't figure out whether this is an impulse for support or if you just wanted to let us all know. Either way, I believe we could get more details. May I know how long you have been waiting for the withdrawal to be processed? What about the account—has it been verified, or is it not necessary?

Maybe the withdrawal is not visible in your account? Was that part of the message?

My account has been verified, I have been paid a few times until they stopped both of my withdrawals from 10)12)24, it is still pending, I can send this to you by email, tell me which email I can send you. I want all players to know this so they can protect themselves, thank you

If your account is already verified and the casino still hasn't sent the money, I would surely suggest you file a complaint here so our team can intervene in your case and hopefully help you get your money as soon as possible.

What do you say? If you're in, here's the link where you can do so.

Let us know about your decision and also any updates from the casino.

Good evening.

My account has been verified, they have paid me a few times until they stopped and from a withdrawal of mine worth €500 from 11/04/25 it says: Pending

Thank you!!!

Let's not forget that the weekend was there, and usually casinos don't process the withdrawals during the weekend. Right?

How long did you wait for your withdrawal before, and what payment method have you used?

This money was lost, it was never paid, six months passed, the elpatron casino was also lost, a big scam

I have selected the payment method: More Withdrawal Methods

I will wait one more week!!!

Thank you!!!

I'm not sure I understand, so may I ask you if you played down your winnings?

Please surely inform us about everything.

What do you understand? They didn't pay me more than €300. For a long time it seemed like a pending transaction. Then the casino elpatron casino disappeared too, huge scam

Good evening.

As I wrote to you above, my account has been verified, I have been paid a few times, with a few profits worth €150, they stopped and from a withdrawal of mine worth €500 from 11/04/25 it says: Pending.

In all my previous withdrawals, I selected the payment method: More Withdrawal Methods

On 2025-04-11 00:42:41 I had requested a Withdrawal of €400 and at 03:14:00 I received an email that read:

''We regret to inform you that your recent withdrawal request of the 400.00 EUR with El Patron Casino was not successful.

We apologize for any inconvenience this may have caused. Possible reasons for the withdrawal failure could include:

Incorrect payment details

Your bank did not accept the incoming funds

Banking network issues

Technical problems on our end

We recommend you to:

Try another withdrawal method

Check your payment details

Try the transaction again later''

After 7 minutes at 03:21:00, another email came, which read:

'' Your withdrawal of €400 💰 has been cancelled.

We would like to inform you that your withdrawal request was cancelled.

According to our casino terms and conditions, any deposit that has activated bonuses must be wagered 35 times, which means that a player must place a set of bets equal to the deposit amount before requesting a withdrawal.

The player must wager the total amount of these deposits before withdrawing. To remove the restrictions on the current withdrawal, you must place bets for the amount, which exceeds the amount of your deposit once.

You need to make bets for the sum of €470 (EUR) 💰.

**Please note that this notification has been compiled in English as our team provides support in this language. If you need further assistance or have any questions, feel free to contact us via our support email:

Thank you for understanding!

The El Patron Casino Support Team''

I sent an email to Greek (I don't know English) asking:

''I want to ask you, when can I withdraw my money and in what way???''

On Friday at 6:23 pm the response came, which read:

'' We have sent you an email on 10/04/2025

informing you that when you have activated

deposit bonus.

There is a wagering requirement which is deposit + bonus X35.

We reviewed the bill and you need to bet another 430 euros.

Then you can make a withdrawal using any method you want and it will be completed instantly!

Good luck!

The Elpatron Casino Team''

On Saturday at 10:09:00 in the morning I sent an email to asking:

''Good morning and thank you for your response.

Where can I see the amount I need to bet???

Thank you in advance for your response!!!''

I had no answer!!!

On Saturday 12/04/25 12:56 PM I opened Ticket #41688 with the topic of Ascension and this morning at 4:55 AM someone closed it.

Thank you very much for your help!!!

Best regards,

Aoratos

Photos

Well, when a player defines money as lost, it usually means the money has been played out, so do not be surprised we're asking for details. The translation from Greek is also very poor. 🙁

Now, I completely understand that you may feel angry or misled. However, we are unable to resolve this issue on the forum, and if the casino has closed, I fear there isn't much we can do. It seems my colleagues are not aware of the latest events....

You may, however, try to complain officially; since it is free, I guess it is worth a try.

https://casinoguru-gr.com/parapona/ipovoli 👈

Are you up to it?

I see, so you can't find the wagering contribution anywhere in the account, is that so?

Well, that's not an excellent user experience, and if the casino does not provide support to resolve this, I guess they have much to work on. No wonder the Safety Index is not good.

That's exactly how it is!!!

Next Tuesday 22/04/2025, I will send another email to asking: Where can I see the amount I need to bet???

Thank you very much for your help!!!

Best regards,

Aoratos

On 2025-04-11 10:15:00 I had requested a Withdrawal of €500 and yesterday, Wed 30/4/2025 at 8:07 pm, I received an email that read:

'' We regret to inform you that your recent withdrawal request of the 500.00 EUR with El Patron Casino was not successful.

We apologize for any inconvenience this may have caused. Possible reasons for the withdrawal failure could include:

Incorrect payment details

Your bank did not accept the incoming funds

Banking network issues

Technical problems on our end

We recommend you to:

Try another withdrawal method

Check your payment details

Try the transaction again later

If you continue to experience issues, please contact our customer support team for assistance.

Thank you for your understanding and for choosing El Patron Casino!''

But elpatroncasino.com is not working. It changed address, it became https://elpatron50.com/maintenance/

''Maintenance in process

This isotope updates the system.

The programs and website will not work.

We apologize for the temporary inconvenience.''

Thank you very much for your help!!!

Best regards,

Aoratos

Oh, I guess I need some time to figure out a response to this. Do you too feel that, after your withdrawal request was rejected, you just received a very vague auto-generated email? I can't imagine a real person composed that; it literally says nothing useful at all! And the fact that the website is under maintenance is well...inconvenient too. I don't like it.

Kindly ensure to update us and the complaint too, please. I hope there is a way to resolve that.

End credits for El Patron Casino:

"This website cannot be accessed"

The website at https://elpatron50.com/casino/ may be temporarily down or may have been permanently moved to a new web address.

"ERR_FAILED"