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Divaspin online site

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8 months ago
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8 months ago
itus

Good morning, I'm wondering if anyone is familiar with the Divaspin online casino. Can anyone tell me if it's a reliable site?

Let me explain: I'm waiting today, day 6, for a withdrawal from July 29th, and still no credit. It's still being processed, and the chat and support are very vague, with everyone saying different things. I made another on August 2nd, but I think I'll have to wait even longer for this second withdrawal. Thank you all in advance.

I've never played online, and this is my first time playing on this site. The games are great overall, but please help me understand.


Automatic translation:
Capretta92
8 months ago

Hello, from what I've seen, the casino doesn't have a particularly impressive safety index, if I'm being honest. 

However, from what I've seen so far, we don't have much experience from other players regarding this casino, just a few complaints that have been resolved. 

I would try to wait, since we give casinos 14 days to pay the player, and see what happens.

What has the casino told you about the whole situation so far?

Edited
Jaroslav
8 months ago
itus

Ok thanks a lot, but could I have been scammed?

They always tell me the same things: their finance department is late, another says I have to wait for them to arrive. At first they said 3 business days, then 5 days, and now today is the 6th day, always that the finance department is late and they don't explain to me why. I've tried sending emails twice, and each time I get a copy and paste of the same response from them.

So I try to wait 14 days for both withdrawals.

Automatic translation:
Capretta92
8 months ago

Apparently, they have nothing more to say to you. This is probably the most common thing casinos say to players when their withdrawal is delayed. The worst thing is when they give them timeframes and don't meet them, because then I see that players often perceive this as a problem and label the casinos as untrustworthy. 

It doesn't necessarily mean that you've been scammed. If I were you, I would wait a little longer, and if no one contacts you and the casino doesn't pay you, we'll try to help you as I mentioned. 

However, I believe that this won't be necessary and that they are just experiencing a delay in the process.

8 months ago
itus

Okay, thank you so much, that was very kind of you. Thank you for your help. I'll wait as you suggest. Good luck and thank you again 👍

Automatic translation:
Capretta92
8 months ago

You're welcome. If anything new comes up or you find out more, I'll wait for an update.

I'm keeping my fingers crossed.🤞


Jaroslav
8 months ago
itus

Hi Jaroslav, I'm writing to let you know that my withdrawals were completed and credited to my account this morning 👍 from Divaspin Casino. Thank you so much for your help. Good luck!

Automatic translation:
Capretta92
8 months ago

I see that, congratulations.

Do you think you'll continue playing at this casino after this experience? I don't think it took that long, but every player has different expectations, so I'm quite interested.😉

Jaroslav
8 months ago
itus

No, I absolutely will not continue playing on Divaspin, I have also requested the deletion of my account.


Automatic translation:
Capretta92
8 months ago

I understand that for some people this isn't the best situation, so I accept the decision.

Have they already written something to you about closing the account?

Jaroslav
8 months ago
itus

Hi, I'm just reading this now. Yes, they replied to me and asked me the reasons for the cancellation.

They then wrote to me again that they would reopen my account whenever I wanted.

Automatic translation:
Capretta92
8 months ago

Well, if you just want to close your account, then I don't see any problem with what they wrote to you.

However, if you said you don't want to play there, then I believe you probably don't care whether you can reopen your account.🙂

Jaroslav
7 months ago
itus

Hi, I tried following your advice.

I tried playing at this casino again, Divaspin, and I won a little. I decided to withdraw, but I'm already 15 business days late. As always, I contacted support and they tell me the same thing: there are a lot of withdrawal requests. They're sending complaints to their Finance Department, and this morning they told me the same thing, saying it's in the crediting process, but nothing has been done yet. What should I do?

Automatic translation:
Capretta92
7 months ago

Hi, I checked to see if you had opened a complaint, and it is currently under review, which is exactly what I would recommend. 

Our team will look into it and hopefully find out more about the whole case. 

Two weeks is quite a long time, but I can see that the casino is giving you standard responses. 

So I'll have to wait where this takes us, and I believe it will be resolved as soon as possible.

Jaroslav
7 months ago
itus

Hi Jaro, thanks so much for replying. Yes, I filed a complaint because I didn't know what to do.

I've already responded to the complaint and we're waiting to hear what they say. Thank you so much, and I think after this experience I'll abandon this casino for a long time without having to delete my account. I'm sorry and disappointed with this casino because it always lets you win something, but when it comes to withdrawals, it's really poorly organized.

Automatic translation:
Capretta92
7 months ago

I don't blame you for your decision. If you've been burned several times at the same casino, then taking a break from it is probably the better choice.

But now we have to focus on getting your money back. That's the most important thing.

Jaroslav
7 months ago
itus

I completely agree. I look forward to your support and help in recovering the money. Thank you so much, we'll keep you updated. 🙂

Automatic translation:
3 days ago

Casino: DivaSpin Casino

I requested a withdrawal on April 18, 2026, in the amount of 60,000 HUF via Visa card.

I have not received my money yet. I have contacted customer support multiple times, but I only receive general and repetitive answers.

They say everything is fine and that the payment provider is delayed, but they cannot provide any specific information, date, or transaction ID.

They also informed me that my account verification is in the final stage, but this has been the case for several days without any progress.

It is important to mention that I have already received a successful withdrawal from this casino on April 6, 2026, even for a larger amount, without any issues.

I believe the withdrawal is being unreasonably delayed, and I am not receiving clear and transparent information.

I kindly ask for your help in resolving this issue and ensuring that my withdrawal is processed as soon as possible.

Marianna71
2 days ago

Hello, I understand that you seek help. From your description, though, I concluded that there is no direct indicator of an actual problem, but there is a delay.

To be honest with you, as you say, you received payment in the past, so this is quite positive. Many casinos do not send the money directly; instead, they use payment providers, which can cause delays. Just as mentioned by the casino, I reckon.

I suggest you give it a few more working days, because we, for instance, provide casinos with 14 full days to resolve their own delays.

Let's stay in touch, shall we? I imagine waiting is demanding, but it's sometimes part of the solution.

Radka
2 days ago

Hello!

They usually transfer after 3 business days. But I trust that this is really only possible due to congestion. I'll wait 🙂 Thank you very much for your help 🙂

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