ChillBet Casino - general discussion

If you want to discuss anything related to ChillBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Thank for your writting.

I see there are 2 websites that are 100% similar, just different domain names.

1 chillbet

2 tivitbet

Don't know which one is real

Hey there.

I'd say that chillbet is ChillBet Casino. I couldn't find any tivibet site though. Could simply be a mirror page for players from some other countries?

Can you provide screenshots for the comparison, please?

Would be best to use the link provided in the casino review:

https://casino.guru/chillbet-casino-review

Why do they have such a high rating? they can't even answer the complaint

Maybe you'll be interested in our article Casino Guru Reviews – Learn About Our Casino Review And Rating Process, so you can better understand our work, and it can give you the answer to your question, as well.😉

I am really sorry about the whole situation I have read in your complaint, and that the casino has not replied to our team yet. Branislav already wrote there that " If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating."

I hope our team will be able to get to a resolution of your case soon. Please keep us informed about any news regarding your case.

I do not understand. They blocked my account, because I am from Russia. You are also from Russia. You can say goodbye to your money. They are scummers

Alright, so this is some new information, right? I will pass it on to our data team to check it out. Thank you.

https://casinoguru-en.com/chillbet-casino-player-s-winnings-were-confiscated

Yes, this is quite a sad story. At least other players now know that this casino casino was not interested in resolving your missing payment, as is its licensor. Sadly, it happens.

Anyway, thank you for sharing the image.

We have changed the country settings according to your information in our review of this casino now. Thank you for that.

Please tell me how to contact them? Live chat on the site does not work! There is not a single email address in the contacts! They wrote to me by email that I need to send documents to the address kyc@chillbet.net ! But messages are not sent to this address! I tried to reply to them with a reply letter but it was not delivered either! In the general chat on their site, the admins delete messages! I don't know what to do. Where and how should I write to them?

Hello, the only alternative I found was

Support contact: support@chillbet.net

Abuse contact: abuse@chillbet.net

+ agent Bruno in the chat...

When you say that the emails are not sent, can you perhaps show me the mailer report? Sometimes it contains useful info.

This is the message I received

Thank you.

I'd say it means your email was about 17 MB, while the receiving server only accepts messages up to 10 MB.

The message was just blocked for being bigger than the allowed limit, it seems.

You may try splitting them into smaller emails, or use compressing tools.

Yes, thank you very much! I have already figured out this problem! Thanks for your help!

Let us know how it all goes later on, please. We're here if you need any help.

Have they already replied to you?

Yes, everything is fine now. I have successfully passed the account verification! Thank you.

You're welcome.

How did you manage to solve it? 

Yes. Problem solved.

on casino guru it says that players from georgia are available to play on chillbet, but after i created account on casino, deposited and won my bet, they demanded verification and after sending my documents they said that georgia isnt available and they took 165 usd. why does it say on guru that georgia is available when it really isnt. i lost money because of that.