Bets Amigo Casino - general discussion

If you want to discuss anything related to Bets Amigo Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I made the unfortunate mistake of depositing here. Website seems quite shady. The chat is absolutely not available at all and verification takes forever.

Sadly, even the reputation could be better.

Let us know how the verification goes and especially in case you'll need help.

Same problem like all i send all documents but Bets Amigo dont want to verify my acount is very sad becouse peopel he trust when he make deposit .Im tired with site like this ho want just to stole money

Im happy becouse i make a small deposit and i win some money ,now i wait to see if they pay me but its no hope there

True with me its same

Looks like a scamm

Hello,

any idea why the casino does not want to verify you? Can you explain what happened, please?

The casino makes up all kinds of excuses not to verify. They told me the address on my proof of address was different from the one in my profile. It was Not. It was written in Swedish because Finland is a bilingual country and my mother tongue is Swedish and therefore all my official letters are addressed in that language. I tried providing a Finnish language proof of address but it was ’Not official enough’ even though it was from a bank. This explanation was BS according to them and they closed my account for lying about personal details and confiscated 1900 euros. This casino should be blacklisted.

No reason just dont verify my acount its very strange .He dont play fair with us just take deposit and no ghive yoi chance to withdrawal becouse dont verify acount

That sounds like a good enough reason for creating a complaint. I understand it may be confusing for them that the address in 2 different languages, but they should listen what the customer tries to explain and then check it again accordingly.

I think you should submit the complaint immediately if the issue is as you described, sounds like an quite unprofessional attitude. Allow us to inspect what happened, and submit the complaint right here.

Are you in touch with the casino? Because if not, I guess that you can't make things worst by submitting a complaint here. The verification requires a great deal of cooperation on both sides and if the casino ignores you, instead, how can you possibly pass it on your own?

What do you think, are you going to try it out?

I will wait a little longer to see what it is about, maybe it will be resolved .I'm a little worried because no one has made any positive comments about this casino

Heloo I want ho do complain I try many times to make withdrawal but reject me all time .I have 2000 euro in acount so its no chance go be payd in this bet site ,just I want people to know that NO PLAY on this site just I'm gona close my acouht with this scamm company I leve that money to them I'm tired.Bet 365 verify my account in 30 min and pay my money 💰 super company .I send to Bets Amigo all document legat PDF HE SAY WAS VERIFIED and after reject again my withdrawal so guys if you want to lose your money play here jn not stay away from Bets Amigo

I have 6000 euro wins in acount eny chance to make something to get someone money from my wins???Please help me if you can

Hello,

just click/tap this link to create the complaint, please.

I believe it would not hurt to learn more about the process in advance - more details can be found here.

Do you have any idea why the withdrawal gets rejected?

What is to learn whe casino blok me on sport bet and is very aggressive with me when I ask explain to me why

I can't explain. Let's just say the purpose of live chat is to take care of players' basic questions and issues when the support should be well-trained to solve any problem that players may face.

None of those should ever be aggressive.

Do I understand correctly that you bet on sports only? Did you also play any casino games like slost or so?

My withdrawal wont be processed within given timeframe. My first withdrawal of 800e was declined even tho my account eas first verified, day after withdraw was declined and I was asked for more documents. These were approved and I was given 24hrs process timeframe on withdrawal, this has drastically passed and still my withdrawal is pending and emails or requests are not answered.

I think it might be simply because of Christmas. Many employees were on vacation so processes that usually take a day may took longer during that time.