I have tried 10 times to close the account in this casino because I have stopped playing completely, so the customer service of this casino does not want to read the customer's messages about closing.

it is very difficult to get rid of this casino when they don't close the player's account even though he has asked it several times.

I made the first deposit. I took the welcome bonus 100% non-sticky.
20e deposit. I completed the bonus through recycling but I didn't get the 20e reward money.

I think this whole bonus was just a big scam.

typical rabid rubbish.
money transfer works to the casino, but you can't withdraw anything from there. 4 times I have made a withdrawal. and every time they have "technical problems" they just don't want to pay the players their winnings!!!

I deposited for the first time through zimpler. the money went to the casino. the payment history shows a deposit of 0.00e, but the balance is still what I deposited. status undefined.

I contacted the customer service chat 3 times and they said to try another withdrawal method. I then made a Skrill deposit as well and tried withdrawing with it as well, now the status is waiting but I am quite sure that it will be canceled as well.

Good Lunubet casino!! stop lying now. I didn't have any bank details misplaced. deposit with a bank application that automatically provides all the information. and when I made a withdrawal, all the bank information came automatically and nothing was entered incorrectly!! you are just lying. as a casino you should show trust and not start lying about things.

I played for a while and deposited several times, I didn't really win anything, a few times the balance went up to about 200e.
it started to feel like the casino somehow limits winnings so that your balance doesn't get bigger.
I have then tried to close my account in that casino, I haven't confirmed my account since I haven't won anything.
they don't agree to close my account before I upload my documents to them, I don't understand why documents are needed if I want my account to be closed.

update 28.1.2023. I tried to close my account at this casino again, but they won't close it until I tell them the last game I played at this casino, it's really hard to remember the last game I played when I haven't played there for a long time. it feels like they just don't want to close player accounts. do not play at this casino. customer service is dishonest and so is the casino.

this casino has unfair bonus rules, I do not recommend playing in this casino using any bonuses!!
they took 300e from me because of prohibited games, they have a list of games that cannot be played with a bonus.

if there was even somehow a fair casino, then they themselves could have prevented the games that were on the banned list from starting.
this raises the question of whether this is even an honest casino when there are bonus rules like this.
I immediately closed my account myself.

Really bad casino !!
I deposited 25 euros and took the deposit bonus, the problems started !!
did not allow to play any games in this casino but immediately began to require documents for account identification !!
I closed my account right away because it started to look like a dishonest casino !!
my money i have demanded from them dozens of times by email but each time just want documents.
I would not recommend this or this company's casinos to anyone, twist these from afar !!!
i probably lost 25e but keep my money, i didn't lose any more.

Really bad casino !!
games give nothing !!
deposit 50e and they stole my money fast !!
I would not recommend this casino to anyone !!
turn this scammer far past !!!