Boo Casino-arvostelu

as much as i like the sister site casinos galactic wins and bcasino im down countless deposits at this casino and honestly have nothing but hate for it i refuse to deposit till i win something from a no deposit on this site games have EXTREMELY questionable RTP i finally got a decent ish win 370$ and couldnt even beat my 1300~ wager with 370$ i was absolutely livid

I wagered my bonus and claimed a withdrawal. After that casino declined the withdrawal, rejected my bonus and added the amount again, with the wull wagering, stating that my bonus was not wagered.
I completed the wager again and claimed a withdrawal.

Now they just do not paying me back.

boo casino chat kept telling me to deposit large amounts of money allot of times... I deposited and deposited and games I usually play would personally Glitch, Not win anything or even connect to bonuses especially on another game i play... i felt scammed of approx $6500 and I told Boo it didn't seem normal as there regular chat POP UPS told me to keep depositing LARGE amounts of money....They kicked me out when I had a concern about it... I then went to Malta Gamming authority...I heard nothing back... just terrible really... STILL HAVE NOT HEARD FROM MALTA GAMING AUTHORITY. If I send another patient email ask Malta what's going on, they send a threat letter that they will take longer to Respond! And never respond.

So then, Isn't it time for people to Stand together and Finally be more in control and be Reimbursed Thousands of YOUR personal banking Money Back in your bank. Finally get all your Personal I.D and banking and your phone number Erased from Online Sights... It is time for fairness and to b more in control of scam Entertainment.
Malta Gaming Authority is NOW emailing BUT sending my case to eCOGRA
UPDATE DEC 24/23
Ecogra will shift you to the side tell u to FIRST deal with OPERATOR OF Casino... You First now do that and OPERATOR (in this case, Green Feather) does not respond... Then ECOGRA will not respond...
Definately need Online True Investigators for the Public so YOU ACTUALLY are safe and are HEARD...
Update:
Boo support will not assist to their Operator that I want to ESCULATE $6500 issue... Ecogra tells me to FIRST DO THAT...
I still wait for BOO and OPERATOR to respond... it is now Jan 2024

I got a 400% deposit bonus email, and when I got the bonus by depositing about $5 and played, I got a big win of about $2000 before using up the deposited amount. After that, I played until I thought I had rolled over, withdrew about $500 from the remaining balance, and submitted various documents. I waited for about a week and didn't hear anything, so I made an inquiry via chat.
A reply to wait for an email.
Immediately after that, an email came and the maximum withdrawal amount was about $ 200, so the withdrawal request was reduced to the maximum withdrawal amount and the balance became 0.

When I saw the bonus email, it certainly stated that the maximum withdrawal amount from the bonus was about $200.
However, this time it was the winnings before I started using my bonus balance.
Also, when I inquired via chat, when I received the deposit bonus, the maximum withdrawal amount from the deposit + bonus was about $ 200.

Despite the fact that "real money balance" and "bonus balance" are listed separately on the account page, the maximum cash out amount is applied to the deposit that receives the bonus, including the real money amount. That's what it means.

And it is not written in the terms of "when the maximum cash out amount is applied".

In any case, since the winning money is about $ 5, I will give up that I did not understand the bonus terms of this casino for the reduction of the withdrawal request amount and the confiscation of the remaining balance. However, 55 times or 60 times the betting requirement is difficult, and considering the withdrawal limit, I think it's a pretty disadvantageous contract. It is salvation that it was not a large amount of deposit.

As for the $200 that I am requesting now, even if it takes some time, I just hope that it will reach the drawer safely.

Regarding support, I feel that the chat response is basically lacking in words, probably because it is not a Japanese-compatible chat.
That's how I felt, so when I gave the chat rating 1 star, in the next chat, I was told, 'Don't forget to give me a 5-star rating.'
I think that it is a line that feels quite uncomfortable if it is Japanese correspondence.
I feel that the email is relatively polite.

As mentioned above, withdrawals are very slow. I don't know how long I would have been kept waiting if I hadn't contacted you this time. I will try to contact you again this time when there is no news for a while.

Problems often occur in casino site systems. Anyway, there are many loading errors from the freeze of each game depending on the time of day. It seems that there is no difference depending on the game title or provider.

I don't particularly care because there aren't many wins that are caught in the daily win amount and win count limit, but the maximum withdrawal amount for each bonus is relatively low. I don't see many casinos with withdrawal limits, especially for deposit bonuses.

400%の入金ボーナスメールをもらい、約＄5程の入金でボーナスを取得し遊戯したところ、入金した額を使い切らない内に約＄2000程の大きい当たりを引きました。その後ロールオーバーした思われるところまで遊戯し、残りの残高の内、約＄500程の引き出しをかけ、各種書類を提出したました。１週間ほど待っても何も音沙汰が無かった為チャットから問い合わせ。
メールを待てとの回答。
直後にメールが来て最大出金可能額が約＄200ほどとの事で、出金リクエストが最大出金額まで引き下げられ、残高は0に。

ボーナスメールを見たところ確かにボーナスからの最大出金額は約＄200の記載がありました。
ただし、今回はボーナス残高を使い始める前の勝利金でした。
またチャットで問い合わせしたところ、入金ボーナスを受け取った時点で、その入金額+ボーナスからの出金最大が約＄200との事でした。

アカウントページには『リアルマネー残高』と『ボーナス残高』が分かれて記載されているにも関わらず、ボーナスを受け取る入金についてはリアルマネー分も含めて最大キャッシュアウト額が適用される。という事です。

そして、『どのタイミングから最大キャッシュアウト額が適用されるのか』という事は、規約には書かれていません。

いずれにしても約＄5ほどからの勝利金の為、今回の出金リクエスト額の引き下げ及び残りの残高没収は自分のこのカジノのボーナス規約に対する理解が出来ていなかった、と諦めます。しかし、賭け要件の５５倍や60倍も難しいですし、出金上限も考えると結構不利な規約だと思います。大きい金額の入金ではなかった事が救いです。

あとは今リクエストをかけている＄200ほどだけについては時間がかかったとしても、無事に引き出しまでたどり着く事を祈るばかりです。

サポートについては、日本語対応チャットではないせいか、基本的にチャットの対応は言葉不足に感じます。
そのように感じたのでチャット評価に星1をつけたところ、次のチャットでは、『5つ星評価を忘れないで下さい』と言われました。
日本語の対応だとかなり不快にも感じるセリフかと思います。
メールは比較的に丁寧な内容に感じます。

上記のように出金についてはとても遅い。今回も問い合わせしなかったらいつまで待たされたか分かりません。今回もまたしばらく音沙汰無くなったら問い合わせしようと思います。

カジノのサイトシステムについても不具合が良く発生します。とにかく各ゲームのフリーズからの読み込みエラーが時間帯によりとても多い。ゲームタイトルやプロバイダーによる差では無いみたいです。

１日の勝利金額、勝利回数制限に引っ掛かるほどの勝利はあまりないので特に気にならないですが、各ボーナスについては比較的出金上限金額が低い。特に入金ボーナスで出金上限のあるカジノはあまり見ないです。

I'm trying to make a withdrawal but without result I entered the chat it asked me to wait for the withdrawal I was requested on 06/11/2033 but so far nothing the chat is not working and by email I have already sent several emails and they do not respond today is the 17/06/2023 and no payment said my payment was approved but I didn't receive anything in the account said 24 hrs and more than 2 days have passed
Today is already the 20/06/2023 my withdrawal request was approved on the 15/06/2023 but nothing fell into my account I just asked to wait and be calm that it will take 5 days to make a withdrawal will it fall same?

Estou tentando efetuar um saque mais sem resultado entrei no chat pediu para eu esperar o saque foi solicitado dia 11/06/2033 mais até o momento nada o chat não está funcionando e por e-mail já mandei vários e-mails e eles não respondem hoje já são dia 17/06/2023 e nada de pagamento falou meu pagamento foi aprovado porém não recebi nada em conta falou 24 hrs e já se passaram mais de 2 dias
Hoje já são dia 20/06/2023 meu pedido de saque foi aprovado no dia 15/06/2023 mais não caiu nada em minha conta só pedi para eu esperar e ter calma que vai cair 5 dias para fazer um saque será que vai cair mesmo?

I made a promotion payout with a free spins bonus. The reported rollover was 25x. I received about 70 reais in the rounds and I was playing to rollover. I managed to rollover and in the end I had 200 reais available to withdraw. I requested the withdrawal and they sent me an email to confirm my data. I had to send proof of address 3 times to be accepted. After a week I received the 200 reais. Today, to my surprise I am informed by email that I WILL NOT RECEIVE ANY MORE BONUS FROM THE CASINO. And now reading these reviews I will never go back.

Fiz um pagamento de promoção com um bônus de rodadas grátis. O rollover informado era de 25x. Recebi cerca de 70 reais nas rodadas e fiquei jogando para fazer o rollover. Consegui fazer o rollover e no final estava disponível 200 reais para sacar. Solicitei o saque e me mandaram email para confirmar meus dados. Tive que enviar por 3 vezes o comprovante de endereço para ser aceito. Depois de uma semana recebi os 200 reais. Hoje, para minha surpresa sou informado por email que NÃO RECEBEREI MAIS BÔNUS DO CASINO. E agora lendo esses reviews eu não voltarei nunca mais.

I played and made profits at the casino, I talked to the support who said that to withdraw I needed to send documents to the support and I did it correctly, I requested the withdrawal and they said I had up to 05 days to pay, I entered my game account today and the money just disappeared , all the amount of profits I obtained disappeared like magic, I'm trying the support and so far nothing and they credited 50 reais to my account, I think it's a lack of respect for the user, we lost time and money on the platform and anyway we ended up doing it plans with that amount won at the casino

Joguei e obtive lucros no cassino conversei com o suporte que disse que pra sacar precisava enviar documentos para o suporte e fiz corretamente,solicitei o saque e disseram que tinha até 05 dias para pagar, entrei na minha conta do jogo hj e o dinheiro simplesmente sumiu, todo o valor de lucros que obtive desapareceu feito mágica, estou tentando o suporte e até agora nada e creditaram 50 reais na minha conta, acho uma falta de respeito com o usuário,nós perdemos tempo e dinheiro da plataforma e de qualquer maneira acabamos fazendo planos com aquela quantia ganha no cassino

Casino where you can't withdraw Insufficient ID within 2 weeks → Congested → Withdraw within 48 hours → Congested → Withdrawal system error → Error is a lie and withdrawal is pending

Isn't it weird that every day you can't withdraw for a different reason?

出金できないカジノ
二週間の間に
身分証が足りない→混雑中→48時間以内に出金する→混雑中→出金システムのエラー→エラーは嘘で出金を保留中

毎日、出金出来ない理由が違うっておかしいでしょ

I have been dealing with with this casino for about a year now and it started out really good and just after Christmas things have been going down hill. Management that have no idea how to do that job and the great Management they fired I'm a vip and I'm definitely not happy with this casino or the other 3 casino they have . Head Management needs to give their heads a shake before appointing Management..their is only one manager there that has kept me from deleting all my accounts. Th*o

Got an email i had 10 free spins, went there, couldnt log in and when trying to change password says the email didnt exist (how? if im receiving emails hahaha) chat told me that my account/email didnt exist and ended chat.. without any type of solution nothing, guess since i never made a deposit there (did on sister sites) they just deleted the account? More reasons NOT to deposit anything.

Same as the rest in the end.
It's hit and miss, the first 3 people I have dealt with were pretty amazing , even spoke to the manager who was a great guy. After depositing about 20 times between here and their 2 sister sites, bcasino, and galaxyno. With zero mention of kyc or anywhere to upload it. I finally win $200 and request a withdrawal thru same method I deposited. They hit me with kyc, totally understandable but I lost my ID , i'm waiting on a new one in the mail it will be a week or so most likely for the government to issue a new one and send it out. So I go to support just to ask for well....support. I just wanted to ask if there is any other method to verify in the meantime, I have 3 or 4 other forms of ID issued from the government or branches of, but none have photo. Statements from multiple bank accounts, including the one I used to deposit. Tax returns, pay stubs. If your so hung up on specific Identification to verify request it upon sign up or deposit. I have no issue with Identification verification. But this is not the way to do it. I don't believe they even have a way to upload until you are cashing out and they spring it on you. So I asked him if these other forms of ID be sufficient for now, I figured it's worth a shot, the guy copy's and pastes the same thing I got in my email. And threatens to ban me for using the word "dang" , before he proceeds to essentially hang up on me. Apparently for saying , "I don't know where you guys hide the 'dang' identification upload button." Is vulgar and abbusive. Wow, I understand the main issue is me not having my ID atm. But is this the proper order to do things? I deposit my own money about 20 times no problem ask for a some back and you can't answer a couple questions.

Date of experience: September 26, 2022

look what a RIDICULOUS website.



we have a whatsapp group, I commented that I had received a free bonus on BCASINO, website of the same operator as BCASINO and GALAXYNO. My friends promptly went to check it out, and they had also received it.



As I received the offer by email, I went straight to BCASINO. I played the bonus and that's it. They went to check on the other sites, and they had received it too.



They have never deposited a cent on the sites, I regularly participate in the deposit bonus promotions they offer at all three casinos and I get nothing.



I went to question them, and now draw your own conclusions. To summarize: it is much more advantageous not to deposit in these ridiculous casinos, with extremely dubious RTP's, which do not EVEN let you activate those easier free spins modes offered in games like Gates of Olympus, Sweet Bonanza and etc, that ask you to spin THREE times the deposit itself without any bonuses to be able to withdraw, as you will receive alluring freebies weekly. It's not the first time I've noticed this, it's just that this time I realized how dirty they are. If you start to deposit, in their minds the mission is accomplished, another customer won, we don't need to do anything else but offer these bonuses with rollovers and SUBSTANTIALLY unfair conditions to the player that everything is fine.



STAY AWAY from these casinos.

olha que site RIDÍCULO.



temos um grupo no whatsapp, eu comentei que havia recebido um bonus grátis no BCASINO, site da mesma operadora do BCASINO e do GALAXYNO. Meus amigos prontamente foram checar, e também haviam recebido.



Como eu recebi a oferta por email, fui direto no BCASINO. Joguei o bonus e pronto. Eles foram checar nos outros sites, e eles haviam recebido também.



Eles nunca depositaram um centavo nos sites, eu participo regularmente das promoções de bonus por depósito que eles oferecem, nos três cassinos, e não recebo nada.



Fui questionar eles, e agora tirem as próprias conclusões. Para resumir: é muito mais vantajoso você não depositar nesses cassinos ridículos, com RTP's extremamente duvidosas, que não lhe deixam SEQUER ativar aqueles modos de rodadas grátis mais fáceis oferecidas em jogos como Gates of Olympus, Sweet Bonanza e etc, que te pedem para girar TRÊS vezes o próprio depósito sem bônus algum para poder sacar, pois você irá receber brindes sedutores semanalmente. Não é a primeira vez que noto isso, é que dessa vez eu percebi o tamanho da sacanagem deles. Se você passa a depositar, na cabeça deles a missão está cumprida, mais um cliente ganho, não precisamos fazer mais nada a não ser oferecer esses bônus com rollovers e condições SUBSTANCIALMENTE injustas ao jogador que está tudo certo.



FUJAM desses cassinos.