BigBang Casino -arvostelu

Pelaaja pyysi nostoa, mutta kasino ei koskaan vastannut heidän pyyntöihinsä. Kun sovittelija oli ottanut yhteyttä kasinoon selityksen saamiseksi, heille kerrottiin, että pelaaja ei lähettänyt heille asiakirjoja varmennusta varten, mutta pelaaja väitti lähettäneensä heille jo asiakirjat. Sen jälkeen pelaaja yritti ottaa yhteyttä kasinoon päivityksen suorittamiseksi useita kertoja, mutta turhaan. Sen jälkeen ei ole saatavilla lisätietoja.

Pelaaja unohti salasanansa tililleen, joten hän yritti noutaa sen kasinon live-chatin, puhelun tai sähköpostien kautta, mutta he eivät koskaan vastanneet hänelle. Kaikki hän halusi nollata salasanansa, mikä silloin näytti mahdottomalta. Valitus on edelleen ratkaisematta.

Agata, the player, complained that she had made a deposit, then changed her mind and asked for a refund but the casino took too long to reply so she continued to play in the meantime and placed a bet. She then won a bigger amount but the casino closed his account as per her initial request. The player accused the casino of a breaching of their own terms and conditions as it was stated that once the bet had been placed, the account couldn't be closed. A highly uncertain case, only the deposit was returned.

The player wanted to set up a deposit limit so they contacted the support to help them with it and they told the player they could do it themselves on their webpage. But they continued with the irresponsible gambling and asked for the account to be closed, but the casino didn't respond to them and the player kept on losing money. Their account was closed after the player started winning and then, the casino started to ignore them. The case remained unresolved.