The player from Italy has experienced a technical glitch while playing. We rejected the complaint because the player didn't respond to our messages and questions.
Dingo Casino - Player has experienced a technical glitch.
Amount: €50
Dingo Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.1
Dingo Casino has a Safety Index of 3.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
Hi I would like a refund of 50 euros because while I was playing the slots were blocked and all the bets I made were all to lose.And this site is illegal in Italy let me know if not I am forced to go to legal
Automatic translation:
Public
Public
3 years ago
Dear Anthony,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history along with any relevant communication to petronela.k@casino.guru?
Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.
Looking forward to hearing from you. Thank you in advance for your understanding.
Best regards,
Petronela
