Yabby Casino - Player is struggling to withdraw his winnings.

I have tried for days to get in touch with Yabbys cashier for verification. And every single time the little crab guy pops up and says to try later. I even have tried to contact concerning depositing with my Credit Card and still could not be helped and told to try later. I need to KYC verify for Yabby I’m up on them $500.00. Can you please tell me where to go to get KYC verified for this casino please?

Dear brandonlowery4,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

I checked the rules of welcome bonuses and I found this rule:

5.Verification deposit is required before your winnings from the Signup Bonus can be processed.* If verification deposit is not made within 7 days from signup claimed, all winnings and bonus amount will be removed with no prior notice.

Could you please explain if you already made the minimum verification deposit in the casino?

Looking forward to hearing from you.

Best regards,

Tomas

Dear brandonlowery4,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.