Wager Beat Casino - Player’s struggling to request bank transfer.

Ian trying to make a withdrawal from wagerbeat.

In the bank account field they have asked me to put in my bsb number followed by my account number with no spaces, this field in the bank account section is limited to 10 characters as can be seen from the source code of this page. I need to be able to put in 14 alpha-num characters into this field to complete there request.

Dear Rick,

Thank you very much for submitting your complaint and forwarding all the relevant communication and screenshots. I’m sorry to hear about your problem. Could you please advise if this were your first attempt for a withdrawal in this casino? Did you receive any reply from the casino regarding your issue? I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Rick,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.