TCL99 Casino - Player’s rebates have been delayed.

Keep losing big amounts for months. One fine day when I'm supposed to receive my rebates they disappeared till now. Tried to approach them through different platform and so called Singapore online slot association which I believe are all partners in crime still no use. Please avoid playing with them and any partnering website with TLC99. They are real scammers.

Dear Kesh886688,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. In order to better understand your situation and assist you effectively, could you please provide more details regarding the following:

• Could you please send me a link or a screenshot of the bonus you should have received?
• Could you kindly specify what "disappeared" from your account? Are you able to access the casino website?
• Have you made any successful withdrawals from this casino before?
• When was the last time the casino communicated with you?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika

Dear Kesh886688,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.