Slots Rush Casino - Player is dissatisfied with the casino experience.

Reached my limit, then had to spin 40 more times to verify I was not a bot. I did that. Said I would receive my winnings in 6 days. Now I'm in queued position for a review because there is a lot of people ahead of me. This doesn't make any since. I have read all their rules, guide lines, policies etc and I have met everything they require. I'm sick of these scammers. Also thier game is still in development stage. But their advertisement is false. Now my 500.00 is in 3 day stage. Yet I had to spin an extra 100 to prove I was not a bot. That doesn't make since either. I already proved it once with the extra 40 spins.

Dear angleyedcajun69,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I apologize, but I am not completely sure I understand what is going on. Could you please advise if your complaint is about a withdrawal request that has not yet been processed?

Looking forward to hearing from you.

Best regards,

Kristina

Dear angleyedcajun69,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.