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All45,725Opened948Not solved5,697Solved12,907Rejected26,173
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Case closed Our verdict

Unjustified complaint

Disputed amount: €188

Magik Slots Casino - Player is displeased with the strict verification process in the casino.

Magik Slots Casino
Safety Index:Very low Submitted: 17 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: A$25

Casinonic - Player's deposit never reached their casino account.

Casinonic
Safety Index:Very high Submitted: 16 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: A$300

True Blue Casino - Player is disappointed with long withdrawal process and slow customer support.

True Blue Casino
Safety Index:Above average Submitted: 16 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 6,000 RM

Spin996 Casino - Player is displeased with the casino's verification process. We rejected the complaint because the player didn't respond to our messages and questions.

Spin996 Casino
Safety Index:Below average Submitted: 16 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: Can$987

iLucki Casino - Player is disappointed with a bonus.

iLucki Casino
Safety Index:Above average Submitted: 14 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €260

Lord Lucky Casino - Player is unable to get a refund.

Lord Lucky Casino
Safety Index:Above average Submitted: 13 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: R500

Apollo Slots Casino - Player lost her bonus winnings due to violation of Bonus T&Cs.

Apollo Slots Casino
Safety Index:Below average Submitted: 13 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €125

Pin-Up Casino - The player is experiencing difficulties with the verification process.

Pin-Up Casino
Safety Index:Very high Submitted: 11 Sep 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: ??

TotoGaming Casino - Player registered in the casino to take advantage of the free spins but never received them.

TotoGaming Casino
Safety Index:Below average Submitted: 10 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Cashpot Casino - Player’s withdrawal is delayed.

Cashpot Casino
Safety Index:Very low Submitted: 09 Sep 2019
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