HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,813Opened952Not solved5,710Solved12,935Rejected26,216
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €5,000

Boo Casino - Player’s winnings from bonus play have been cancelled.

Boo Casino
Safety Index:Low Submitted: 10 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €50

Slot Wolf Casino - Player is not satisfied with the overall casino experience.

Slot Wolf Casino
Safety Index:Above average Submitted: 10 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €68

Cosmo Casino - Player would like to withdraw his winnings.

Cosmo Casino
Safety Index:Below average Submitted: 10 Nov 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,649

Betchan Casino - Player’s winnings from bonus play have been confiscated.

Betchan Casino
Safety Index:Above average Submitted: 10 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €300

Gratorama Casino - Player doesn’t want to complete KYC (verification).

Gratorama Casino
Safety Index:Below average Submitted: 09 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €250

Gratorama Casino - Player is experiencing difficulties withdrawing his money.

Gratorama Casino
Safety Index:Below average Submitted: 08 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €250

BetAmo Casino - Player’s having difficulties to withdraw his winnings.

BetAmo Casino
Safety Index:Above average Submitted: 08 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €150

Dons Casino - Player’s withdrawal has been delayed.

Dons Casino
Safety Index:Low Submitted: 08 Nov 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €2,150

PokieSpins Casino - Player complains that he didn’t win anything.

PokieSpins Casino
Safety Index:Low Submitted: 08 Nov 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €550

Spintropolis Casino - Player’s withdrawal is pending for more than three weeks.

Spintropolis Casino
Safety Index:Very low Submitted: 08 Nov 2019
Show more complaints (+10)
Showing 25,991 - 26,000 of 26,216 complaints
1...2,599 2,600 2,601...2,622
Go to pageof 2,622 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news