HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43964Opened851Not solved5513Solved12428Rejected25172
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €1,500

Casinochan - Player’s account has been blocked.

Casinochan
Safety Index:Above average Submitted: 30 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Casinotoken.com - Player’s criticizing terms and conditions.

Casinotoken.com
Safety Index:Low Submitted: 29 Apr 2020
Case closed Our verdict

Regulator: Casino was right

Disputed amount: €331,000

Dreamz Casino - Player’s account has been locked after accumulating substantial winnings.

Dreamz Casino
Safety Index:Above average Submitted: 29 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €33

Gratorama Casino - Player’s struggling to withdraw his winnings.

Gratorama Casino
Safety Index:Below average Submitted: 29 Apr 2020
Case closed Our verdict

Other

Disputed amount: A$1,500

Wager Beat Casino - Player’s complaining about the maximum bet rule for bonus play.

Wager Beat Casino
Safety Index:Low Submitted: 29 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €500

DrueckGlueck Casino - Player’s having difficulties withdrawing his winnings.

DrueckGlueck Casino
Safety Index:High Submitted: 29 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €220

Slot Wolf Casino - Player cannot withdraw his money.

Slot Wolf Casino
Safety Index:Above average Submitted: 29 Apr 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €350

Crazyno Casino - Player’s criticizing withdrawal process.

Crazyno Casino
Safety Index:Very low Submitted: 29 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,000

Magical Spin Casino - Player has been accused of breaching bonus terms.

Magical Spin Casino
Safety Index:Below average Submitted: 29 Apr 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$9,000

House Of Pokies Casino - Player’s winnings were confiscated.

House Of Pokies Casino
Safety Index:Low Submitted: 29 Apr 2020
Show more complaints (+10)
Showing 24,201 - 24,210 of 25,172 complaints
1...2420 2421 2422...2518
Go to pageof 2,518 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news