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HomeComplaintsPigmo Casino - Player's account was closed following a dispute over game bugs.

Pigmo Casino - Player's account was closed following a dispute over game bugs.

Closed
Our verdict

Player stopped responding

Amount: $1,000 ARS

Pigmo Casino
Safety Index:Below average

Case summary

The player from Argentina claims that the online casino has multiple game bugs. After expressing their concerns, their account was closed without justification. They wish to report the issue formally. The complaint was rejected because the player didn't respond to our messages and questions.

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2 years ago
esTranslationgb

I wanted to leave this here because this place seems more like a scam than a casino, they are always having Bug issues with the games and they take no responsibility.

I mentioned what happened on the server and they kicked me out. I have all the evidence and I would like to get a customer service number to report them

Automatic translation:
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Public
2 years ago

Dear santiblock16,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your issue. Could you please elaborate? 

I will be waiting for your reply patiently.

Best regards,

Kristina

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2 years ago

Dear santiblock16,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 years ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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