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HomeComplaintsNeospin Casino - Player’s withdrawal was delayed.

Neospin Casino - Player’s withdrawal was delayed.

Closed
Our verdict

Player stopped responding

Amount: A$400

Neospin Casino
Safety Index:Above average

Case summary

The player from Australia is facing difficulties withdrawing his 400 AUD winnings. The casino keeps providing different excuses. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago

my 400 got stuck they are not paying me give me different different excuse all time

Public
Public
2 years ago

Dear loverndhawa,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Neospin Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Public
Public
2 years ago

Dear loverndhawa,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
2 years ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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