The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaintsMr Bit Casino - Player’s bonus winnings were confiscated.

Mr Bit Casino - Player’s bonus winnings were confiscated.

Closed
Our verdict

Unjustified complaint

Amount: €20

Mr Bit Casino
Safety Index:Above average

Case summary

Savo, a player from Montenegro, is complaining that the mrBit Casino confiscated his bonus winnings for a reason of “bonus hunting”.

Public
Public
6 years ago

They have taken all my winnings from three different slots. I saved features on rise of merlin, book of spells and legacy of dead. Once I opened them (10 mins passed from the gaining bonus to opening) all winnings were seized.

I have got an explanation that bonus hunt is forbidden and that I have violated the policy.

Bonus hunt? As far as I know I am not hunting at all, its not a duck. For me that is just saving the bonus and delaying the opening. Bonus was 125% that I received from first deposit.

I cant get over it, its a theft. It is like someone is stealing money from you and saying that it is your fault.

 

Public
Public
6 years ago

Hello Savo.

 

Thank you very much for submitting your complaint and sharing your negative experience with the mrBit Casino. Could you explain why you played 3 different games and always left as soon as you activated the bonus feature? What made you do that?

Public
Public
6 years ago

I have watched tons of videos with people doing it on youtube. I dont find it being wrong at all. Do you?

I mean its not like it is changing the outcome or anything, I have won the bonuses what does forbid me to open them later? 

Edited
Public
Public
6 years ago

Dear Savo.

 

Unfortunately, your behaviour is considered a bonus abuse, since it is a method to avoid wagering requirements from the bonus. We are forced to reject your case and we are closing it accordingly.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.