HomeComplaintsMason Slots Casino - Casino website seemed to be offline.

Mason Slots Casino - Casino website seemed to be offline.

Closed
Our verdict

Player stopped responding

Amount: €30

Mason Slots Casino
Safety Index 8.4 High

Case summary

The player from Sweden is inquiring about website accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
6 years ago

the website is Down or what?? i deposit money yesterday, arter thar i try to go in and play the site Dosent load is the site Down or what??

Public
Public
6 years ago

Hi,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the website and didn’t experience the same difficulties.  Since you have filed this complaint 2 days ago, please could you advise if the issue is persisting? Looking forward to hearing from you.

Best regards,

Petronela

Edited by a Casino Guru admin
Public
Public
6 years ago

Hi,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
6 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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