HomeComplaintsLimitless Casino - Player's struggling to withdraw her winnings.

Limitless Casino - Player's struggling to withdraw her winnings.

Closed
Our verdict

Player stopped responding

Amount: $100

Limitless Casino
Safety Index 8.5 High

Case summary

The player from the US is not able to withdraw her bonus winnings. The complaint was rejected because the player didn't respond to our messages and questions.

Public
Public
3 years ago

I won $100, played through the playthrough and this casino is refusing to let me withdraw my money.

Public
Public
3 years ago

Dear Dirtyblonde,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Would you be so kind as to describe your problem in more detail? Has your withdrawal been pending for too long? Or you are not able to request a withdrawal at all?

Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Public
Public
3 years ago

Dear Dirtyblonde,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
3 years ago

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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