Infinity Casino - Player has never received his winnings.

Do not play at SpinzCasino. They will steal your money from you and tell you that they did not. I have request to make a withdrawal and received confirmation emails that has been processed and that the funds has been processed from their support stuff that my withdrawal has been processed and the funds has been deducted from my account. But after few weeks no funds received and they claimed that I have not made any request. I have forwarded all of my emails to confirming my request but will not answer to. Do not waste you money at spinz casin. They will steal your money!!!!

Dear Joong,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their cooperation in resolving your problem, but, before we do so, could you please forward any relevant communication to [email protected]? If you still have access to your casino account, please attach your "cashier" history too. Additionally, please advise which payment method you have used to withdraw your winning. ? I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Joong,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

We’ve rejected this complaint as per the player’s explicit request. 

The player can reopen this complaint anytime.