HITLOTO Casino - Oлексій from Ukraine is complaining about slow withdrawals and poor communication.

With the 11th, I am waiting for the withdrawal of funds to be fed breakfast financial department is working poorly

Hello Oлексій.

We are very sorry that you have issues with this casino. Could you please give us more information about your case? Did you already pass through the KYC procedure? 

Dear Oлексій,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.