HomeComplaintsFIFO88 Casino - Player has been blocked.

FIFO88 Casino - Player has been blocked.

Closed
Our verdict

Player stopped responding

Amount: €5,000

FIFO88 Casino
Safety Index:Very low

Case summary

The player from Malaysia has been blocked from the website after winnings a significant amount of money. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
5 years ago

After I have won big, they blocked me and stopped all communications....

Public
Public
5 years ago

Dear Derek,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. Could you please specify, when exactly you were blocked? I tried to access the website, but it seems to be not working at this moment.

Additionally, please forward any relevant communication between you and the casino to [email protected]. I am sure you understand I am not able to find out, what is in your voice recordings from the attached screenshot.

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristína

Public
Public
5 years ago

Dear Derek,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public
Public
5 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.