HomeComplaintsCO77AUS Casino - Player's withdrawal has been confiscated.

CO77AUS Casino - Player's withdrawal has been confiscated.

Unresolved
Our verdict

Unreasonable excuse

Black points: 500

Amount: A$152

CO77AUS Casino
Safety Index 3.3 Very low

Case summary

The player from Australia reported being scammed by co77aus.com and was unable to withdraw her guaranteed winnings of $1502.20. After a typo in her BSB number, she was asked to deposit $152.20 for verification, but her account was subsequently blocked, and she no longer received responses from customer support. The Complaints Team concluded that the winnings claimed from CO77AUS Casino were not legitimate and advised her to discontinue interactions with the site to avoid further risks. The complaint was marked as "unresolved," negatively impacting the casino's rating and serving as a warning to other players.

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10 months ago

I was scammed by co77aus.com specifically Daryl Albury from Cashout 77 Aus. I attempted to withdraw my guaranteed winnings of $1502.20 but noticed a typo in my BSB number (I think they changed it). They requested I deposit 10% of the amount, $152.20, to verify and then promised to release $1652.20. After making the deposit, they blocked my account and will not answer Messenger or Facebook enquiries. I'm currently homeless and unemployed, and I desperately need to recover at least the $152.20 I deposited. I was relying on the guaranteed payment by customer support to fix my car's head gasket.

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10 months ago

Dear player,  

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with CO77AUS Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely:  

  • Do you still have access to the website in general?  Unfortunately, I cannot open the website.
  • Was it your first attempt to withdraw, or have you had any previous successful withdrawals at this casino?  
  • Can you confirm if you have any written communication with Daryl Albury or CO77AUS support regarding the withdrawal or the deposit you made? Can you please share the screenshots of emails or live chat communication here or send them to my email at natalia.b@casino.guru?

Based on your description of the events, this casino is a scam. If the support asks you to make such a large payment to verify your payment method, it is a clear sign of a fraudulent practice. For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

Thank you very much in advance for your reply.  

Best regards,

Natalia



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10 months ago

Thank you for your reply Natalia.

I can access the casino and Facebook page but not log in to the casino. Without logging in i have left support many messages on both platforms with no response on either. They blocked me as soon as i made payment and sent evidence of it.


Yes this was my first attempt to withdraw.


Attached is the only proof i have of the conversation/transaction.

I straight up asked them if i made requested payment would they honour/guarantee full payment of $1652.20 including 10% verification deposit amount and they said yes of course.


Thank you for your time.


Kylie ****

Edited by a Casino Guru admin
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9 months ago

Dear KBCats,

Regrettably, any winnings claimed from CO77AUS Casino are not legitimate, and pursuing them further could expose you to additional risks, including potential misuse of your personal or financial information. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits and fees.

We strongly advise you to discontinue any interactions with this site immediately. If you have shared sensitive information, please take steps to secure your accounts and closely monitor for suspicious activity.

I will mark this complaint as "unresolved," which will negatively affect the casino's rating and serve as a warning to others. While this doesn’t resolve your situation, it may help prevent others from falling victim to similar scams.

In the future, always verify a casino's legitimacy through thorough research and player reviews before making deposits. Please don't hesitate to contact us if you encounter issues with other casinos—we’ll do our best to assist you.

Thank you for your understanding.

Best regards,

Natalia


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