Casobet Casino - Player’s bonus winnings have been voided.

I have deposited £60 and been given a bonus of 50%. The sporting wagering requirement was x10, needing to betted on triple combination bets, each single needing to be 1.3 odds or higher. I followed these rules by making 10 bets of 90 pound. I have made 1335.40 but whenever i try to withdraw they reject my withdrawals. The live chat has given me several reasons why it has been rejected each time, always a different reason. Card details are wrong, theyre too busy to process it etc. Its got to the point when i think they are scamming me and im never going to be able to access my money. What shall i do?

Dear Zachary,

Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru.

Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

Dear Zachary,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.