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HomeComplaintsCasigood Casino - The player's experiencing an unspecified issue.

Casigood Casino - The player's experiencing an unspecified issue.

Closed
Our verdict

Player stopped responding

Amount: £1,000

Casigood Casino
Safety Index:Below average

Case summary

The player's experiencing an unspecified issue with Casigood Casino. The complaint was closed as the player stopped responding.

Public
Public
2 years ago

Disgusting service. Issues go unresolved for weeks, regardless of evidence submitted.


Games are clearly rigged. Winnings are incredibly hard to retrieve. Avoid this casino at all costs!

Public
Public
2 years ago

Dear retailguru_83,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Casigood Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Public
Public
2 years ago

Dear retailguru_83,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
2 years ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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