HomeComplaintsBrango Casino - The player's verification is delayed.

Brango Casino - The player's verification is delayed.

Closed
Our verdict

Player stopped responding

Amount: $100

Brango Casino
Safety Index 8.2 High

Case summary

The player's verification is delayed for a few weeks. The complaint was rejected as the player stopped responding.

Public
Public
4 years ago

I finished the playthrough and sent in all of my items needed to verify and they have been doing this for 3 and half weeks maybe a month now

Public
Public
4 years ago

Hello Matt,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Brango Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise when did you request for the withdrawal and when did you begin the verification process? Did the casino ever respond to you regarding the verification?

When was the last time the casino responded to you and what was it about?

Looking forward to your answer.

Regards,

Nick

Public
Public
4 years ago

Dear Matt,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

Public
Public
4 years ago

The complaint will be now rejected for the above mentioned reason.

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