The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaintsBets Bunny Casino - Player declares casino a scam.

Bets Bunny Casino - Player declares casino a scam.

Closed
Our verdict

Player stopped responding

Amount: €254

Bets Bunny Casino
Safety Index:Very low

Case summary

The player from the Netherlands claimed that Bets Bunny casino was misleading with their promotional offers, specifically advertising a 150% deposit bonus with a restrictive rollover requirement. After winning €284.39 with a €30 deposit, he sought to recover his funds, labeling the situation as a scam. The complaint was rejected due to the player's lack of response to requests for clarification and additional information, which prevented further investigation.

Public
Public
1 month ago

Casino scam and misleading email Bets bunny just operated in the Netherlands got email bonus 150% deposit + bonus but 25x rollover deposit €30 with bonus 75€ maximum and casino wins €284.39 with my €30, they do that to everyone, this is a big scam, my email on bets bunny is [email address hidden by Casino Guru admin], wants my money back, for exampled gr

Edited by a Casino Guru admin
Public
Public
1 month ago

Important Notice:

Casino.Guru will never ask for any payments or access to your accounts in order to complete KYC. If someone claims to be from Casino.Guru and makes such a request, do not share any information. We only contact players through this official complaint thread or via email addresses ending in @casino.guru. Always check the sender’s domain and verify your resolver’s email by clicking on their avatar within the official complaint thread.

If anything seems suspicious, please contact us directly. Stay safe.


Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • Could you please send me a link or a screenshot of the bonus you activated and played with?
  • Could you also specify why you believe this casino scammed you? Please provide as many details as possible.
  • Have your winnings been confiscated, or are you experiencing a different issue with your account?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika

Public
Public
1 month ago

Dear hansiee,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
1 month ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.