HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,774Opened958Not solved5,703Solved12,919Rejected26,194
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €75

Vegas Rush Casino - Player concerns is concerned about software fairness.

Vegas Rush Casino
Safety Index:Low Submitted: 26 Oct 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: $500

Extra Vegas Casino - Player has a problem with withdrawal.

Extra Vegas Casino
Safety Index:Above average Submitted: 26 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 117,000 руб

Nomini Casino - After problematic verification, all winnings were voided.

Nomini Casino
Safety Index:High Submitted: 26 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €25

Lanadas Casino - Player cannot reach the casino website.

Lanadas Casino
Safety Index:Above average Submitted: 26 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €1,600

Xbet Casino - Player needs to pass through a complicated verification process.

Xbet Casino
Safety Index:Above average Submitted: 26 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: ??

Surf Casino - Player is worried about his account.

Surf Casino
Safety Index:Below average Submitted: 25 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: €700

Happy Hugo Casino - Player is unhappy with withdrawal times.

Happy Hugo Casino
Safety Index:Below average Submitted: 25 Oct 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €10

Winorama Casino - Player cannot access the casino account anymore.

Winorama Casino
Safety Index:Below average Submitted: 25 Oct 2019
Resolved Our verdict

Case closed

Disputed amount: €5,000

Jungle Raja Casino - Player is complaining about withdrawal times.

Jungle Raja Casino
Safety Index:Above average Submitted: 25 Oct 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,400

Springbok Casino - Player’s winnings were voided and deposit returned.

Springbok Casino
Safety Index:Below average Submitted: 25 Oct 2019
Show more complaints (+10)
Showing 45,531 - 45,540 of 45,774 complaints
1...4,553 4,554 4,555...4,578
Go to pageof 4,578 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news