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Unresolved Our verdict

No reaction policy, good regulator

Black points: 135
Disputed amount: $4,200

William Hill Casino - Player is having difficulties completing the KYC verification.

William Hill Casino
Safety Index:High Submitted: 12 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €79

TS (Times Square) Casino - Player claims that his request for a self-exclusion has been completely ignored, until he lost all his funds.

TS (Times Square) Casino
Safety Index:Very low Submitted: 12 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: €7

22bet Casino - Player is experiencing withdrawal difficulties.

22bet Casino
Safety Index:Above average Submitted: 12 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €150

Pelaa Casino - Player’s complaining about not being given free spins.

Pelaa Casino
Safety Index:Above average Submitted: 12 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Win Unique Casino - Player’s request for a self-exclusion has been ignored for almost 2 months.

Win Unique Casino
Safety Index:Very low Submitted: 12 Jan 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 516
Disputed amount: €3,500

WWin Casino - Player is concerned about fairness of poker software.

WWin Casino
Safety Index:Above average Submitted: 12 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: €350

Casino MGA - Player’s having difficulties withdrawing his winnings.

Casino MGA
Safety Index:Very low Submitted: 12 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,275

Loki Casino - Player’s winnings from bonus play have been confiscated.

Loki Casino
Safety Index:High Submitted: 12 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: A$2,500

True Blue Casino - Player’s withdrawal has been delayed.

True Blue Casino
Safety Index:Above average Submitted: 11 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €255

Enzo Casino - Player is criticizing casino’s withdrawal process.

Enzo Casino
Safety Index:Very low Submitted: 11 Jan 2020
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