HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44733Opened952Not solved5592Solved12626Rejected25563
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 262
Disputed amount: A$5,800

Bonza Spins Casino - Player’s winnings have been voided.

Bonza Spins Casino
Safety Index:Low Submitted: 19 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: $3,500

Black Lotus Casino - Player’s withdrawal has been declined.

Black Lotus Casino
Safety Index:Below average Submitted: 19 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 2,500 Kč

Playamo Casino - Player’s payout has been rejected.

Playamo Casino
Safety Index:Above average Submitted: 19 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 100 R$

Slottica Casino - Player’s withdrawal has been declined.

Slottica Casino
Safety Index:Low Submitted: 19 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: Can$3,000

Bingo Hall Casino - Player’s winnings have been confiscated.

Bingo Hall Casino
Safety Index:Very low Submitted: 19 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 4,000 INR

22bet Casino - Player could not withdraw his funds.

22bet Casino
Safety Index:Above average Submitted: 18 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €6,643,631,104

1001 Bingo Casino - Player got annoyed by the emails from the casino.

1001 Bingo Casino
Safety Index:Above average Submitted: 17 Jan 2020
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €2,500

Vegas Rush Casino - Part of player’s credits have been confiscated.

Vegas Rush Casino
Safety Index:Low Submitted: 17 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$3,499

Kaulana Casino - Player’s withdrawal has been pending.

Kaulana Casino
Safety Index:Very low Submitted: 17 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Silveredge Casino - Player’s withdrawal has been canceled.

Silveredge Casino
Safety Index:Low Submitted: 17 Jan 2020
Show more complaints (+10)
Showing 44,071 - 44,080 of 44,733 complaints
1...4407 4408 4409...4474
Go to pageof 4,474 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news