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All46,093Opened962Not solved5,752Solved12,992Rejected26,387
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Case closed Our verdict

Unjustified complaint

Disputed amount: 180 mBTC

CryptoWild Casino - Player’s account has been blocked.

CryptoWild Casino
Safety Index:High Submitted: 08 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €400

Craze Play Casino - Player is questioning casino’s right to request personal information.

Craze Play Casino
Safety Index:Above average Submitted: 08 Jun 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 974
Disputed amount: A$10,000

House Of Pokies Casino - Player has been asked to provide documents for additional verification.

House Of Pokies Casino
Safety Index:Low Submitted: 08 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €14,000

Casumo Casino - Player’s withdrawals have been delayed.

Casumo Casino
Safety Index:Below average Submitted: 08 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €30

Hyperino Casino - Player’s complaining about not receiving a free spin bonus.

Hyperino Casino
Safety Index:Very high Submitted: 08 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: R34,000

Thunderbolt Casino - Player’s bonus winnings disappeared.

Thunderbolt Casino
Safety Index:Below average Submitted: 07 Jun 2020
Unresolved Our verdict

Insufficient evidence from casino

Black points: 1,577
Disputed amount: €3,500

BondiBet Casino - Player’s account has been blocked.

BondiBet Casino
Safety Index:Below average Submitted: 07 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €20

EgoCasino - Player is disappointed with overall casino experience.

EgoCasino
Safety Index:Low Submitted: 07 Jun 2020
Case closed Our verdict

Other

Disputed amount: €2,000

Fortune Clock Casino - Player’s withdrawal has been delayed.

Fortune Clock Casino
Safety Index:Low Submitted: 07 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 400 R$

Pin-Up Casino - Player’s struggling to withdraw his winnings.

Pin-Up Casino
Safety Index:Very high Submitted: 07 Jun 2020
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