HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,003Opened973Not solved5,736Solved12,974Rejected26,320
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €100

FortuneToWin Casino - Player’s deposit has never been credited to his account.

FortuneToWin Casino
Safety Index:Below average Submitted: 05 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €4,000

Pin-Up Casino - Player’s struggling to withdraw his winnings.

Pin-Up Casino
Safety Index:Very high Submitted: 05 Jun 2020
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €1,000

Casino Venetian - Player’s several attempts to close the account have been overlooked.

Casino Venetian
Safety Index:Very low Submitted: 05 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$50

Fair Go Casino - Player has been charged high unexpected withdrawal fees.

Fair Go Casino
Safety Index:Below average Submitted: 05 Jun 2020
Case closed Our verdict

Insufficient evidence from player

Disputed amount: 5,000 ₮

mBitCasino - Player complains that he didn’t win anything.

mBitCasino
Safety Index:Above average Submitted: 04 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €160

Wildblaster Casino - Player’s account has been blocked.

Wildblaster Casino
Safety Index:High Submitted: 04 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $4,500

Silveredge Casino - Player’s struggling to withdraw his No Deposit bonus winnings.

Silveredge Casino
Safety Index:Low Submitted: 04 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$4,500

Aussie Play Casino - Player complains that he didn’t win anything.

Aussie Play Casino
Safety Index:High Submitted: 04 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

El Royale Casino - Player’s struggling to complete KYC verification.

El Royale Casino
Safety Index:High Submitted: 04 Jun 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 79
Disputed amount: $1,500

Vegas Rush Casino - Player’s struggling to withdraw her winnings.

Vegas Rush Casino
Safety Index:Low Submitted: 04 Jun 2020
Show more complaints (+10)
Showing 44,001 - 44,010 of 46,003 complaints
1...4,400 4,401 4,402...4,601
Go to pageof 4,601 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news