HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,925Opened959Not solved5,729Solved12,956Rejected26,281
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €3,000

SpinUp Casino - Player’s several requests to close account have been overlooked.

SpinUp Casino
Safety Index:Very low Submitted: 02 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €3,000

TS (Times Square) Casino - Player claims that their country is restricted.

TS (Times Square) Casino
Safety Index:Very low Submitted: 02 Jun 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 698
Disputed amount: €3,000

BronzeCasino - Player has registered an account even if their country is restricted.

BronzeCasino
Safety Index:Very low Submitted: 02 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: 4,491 INR

Oppa888 Casino - Player’s withdrawal has been delayed.

Oppa888 Casino
Safety Index:Above average Submitted: 02 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 8,000 INR

Jungle Raja Casino - Player hasn’t received bonus and his winnings were capped .We rejected the complaint based on evidence provided by the casino.

Jungle Raja Casino
Safety Index:Above average Submitted: 02 Jun 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,350

Casinoin - Player has been accused of opening multiple accounts.

Casinoin
Safety Index:High Submitted: 01 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$387

Johnny Kash Casino - Player’s deposits have been deducted twice from the bank account.

Johnny Kash Casino
Safety Index:Very low Submitted: 01 Jun 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $450

Silveredge Casino - Player’s struggling to withdraw her bonus winnings.

Silveredge Casino
Safety Index:Low Submitted: 01 Jun 2020
Case closed Our verdict

Other

Disputed amount: €400

WinVegasPlus Casino - Player’s struggling to withdraw his winnings.

WinVegasPlus Casino
Safety Index:Very low Submitted: 01 Jun 2020
Case closed Our verdict

Other

Disputed amount: 350,000 Gs

1xSlots Casino - Player has a problem with a bonus.

1xSlots Casino
Safety Index:High Submitted: 01 Jun 2020
Show more complaints (+10)
Showing 43,971 - 43,980 of 45,925 complaints
1...4,397 4,398 4,399...4,593
Go to pageof 4,593 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news